MyFebe vs XCALLY Mobile

Febe is the platform of choice for companies looking for innovative ways to reward their customers and their own employees, keeping them happy and engaged. You can earn points by shopping at any participating merchant or as bonus from your employer. Febe points can be used at a wide variety of merchants. Use the Febe app to: Claim your personalized benefits. Use the app to identify yourself at the merchant and receive personalized benefits such as discounts and upgraded services. Choose your benefits. Use your points as payment for products and services at advantageous prices and terms. Explore special offers in the redemption catalog. Explore. Locate all opportunities to customize your benefits at the Febe partner merchant of your choice. Use our store locator to find the best opportunities near you. Share. Share points and vouchers with friends and family. Track. Monitor your transactions, points and vouchers through the Febe digital channels. Communicate, stay current ad contribute. Check the latest news and provide feedback and ideas to Febe.

XCALLY Mobile is a native application that seamlessly integrate the capabilities of XCALLY into agents’ smartphones, tablets, or smartwatches. With XCALLY Mobile agents are available anytime, anywhere. Exceed customer expectations with outstanding service on the move even with remote or on-call workers. Expand the reach of customer service beyond traditional call centers by leveraging the XCALLY Mobile for field technicians, external sales teams, or staff working in various locations. Work from anywhere with XCALLY Mobile Manage customer calls with all the functionalities agents need, including status management, call transfer and call recording. Cooperation Use the internal messenger to collaborate with colleagues, even when talking on the phone. Contact manager Deliver a seamless customer experience by providing your teams with visibility into contact information and the customer journey. Call history Keep track of every conversation and easily access call data Features: • Inbound and outbound calls • Internal messenger • Call recording • Call history • Warm and blind call transfer • Status settings • Queue view • Contact manager • Customer Journey