Comparison

INNsight vs SMRTpay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

INNsight

Manage hotel facilities and operations directly from your mobile device. Automate daily tasks to focus on guest experience and boost revenue. Distribute inventory across major Online Travel Agents.

Highlights
  • Housekeeping management
  • Maintenance ticketing system
  • Lost and found logging
  • Front desk communication log
  • Asset tracking
  • Supply chain management
  • Rate calendar and settings
Features
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INNsight’s iSuite App gives you the tools to manage your hotel’s facilities and operations directly from your mobile device. The INNsight App boosts your revenue by automating your daily operations, giving you a chance to focus on your guest experience. INNsight’s Hotel PMS software is ideal for small to mid-sized hotels, motels, B&Bs, resorts, hotel chains, and vacation rentals. The INNsight App lets you manage all your daily hotel operations and inventory distribution operations across all major Online Travel Agents. INNsight’s iSuite App includes: Housekeeping Panel: Assign rooms, manage room status, log lost and found tickets, and optimize your inventory management and human resources with ease. Housekeeping List: Easily assign your daily rooming list to your housekeepers and print out daily housekeeping lists to share with your housekeeping staff. Maintenance Panel: Manage your hotel’s facilities efficiently using the Maintenance Panel’s ticketing system to fire off service requests to the maintenance department and track and log maintenance incidents. Lost & Found Panel: Manage items that guests lose at your property with a logbook of all lost and found inventory. Front Desk Log: Help your front desk staff communicate more effectively, coordinate activities, guest concerns, and handoff critical communications between shifts. Front Desk Tasks: Compile all of the tasks that have been assigned to individuals using the Facilities Management System in one place so you can track open tickets and ensure operational efficiency. Asset Tracker: Identify and locate inventory, minimize paperwork, and improve the security of assets located at your facility with ease. Supply Chain: Simply submit tickets to order supplies, track shipment and delivery of items, and manage inventory control. Vendors: Manage contact cards and details about all of the vendors that service your property. Pool Management: Manage your pool facilities efficiently using the Pool & Spa Panel to track and log maintenance incidents, routine cleaning, and daily chemical readings. Rate Calendar & Rate Settings: View your rates and availability per room type in a calendar view, making it easier than ever to see and edit your rates and push them out to your website and Online Travel Agents quickly. INNsight powers hotel websites that drive direct bookings by leveraging various software and services, such as an ADA Title III/WCAG Compliant Booking Engine and CRS, Search Engine Optimization, Reputation Management, and more. Contact us at help@innsight.com if you want to learn more. We would love to give you a demo. A demo will give you a complete walk-through of how to use the iSuite App and how it will benefit your hotel.

About

SMRTpay

Plan your public transit journeys, purchase tickets, and validate them all within a single, intuitive application. This app offers real-time departure and arrival information, secure payment options, and a digital wallet for your passes, simplifying city travel.

Highlights
  • Trip planning with integrated map
  • Real-time departure/arrival times
  • Secure ticket and pass purchases
  • Digital wallet for tickets
  • Onboard validation via QR code
  • Clean and friendly interface
Features
Read full description

The all-in-one public transit app you can rely on! The SMRTpay Mobile app combines trip planning, ticket purchases and validations for a smooth public transit experience. A simple and intuitive way to move around the city! Plan a trip using the integrated map: get from A to B using the quickest route. See estimated times of departure and arrival in real time: save time and organize your day better. Create an account and buy tickets/passes securely: various types of secure payments available. Store tickets and passes in your personal digital wallet: sort out your travel finances. Validate onboard vehicles: simply scan the QR code on your phone and find a seat, it’s that easy! All of this - using only your smartphone and one app! The SMRTpay Mobile App features a clean and friendly interface that will appeal to commuters of all ages. It shortens the time needed to plan a trip, purchase tickets and validate. The SMRTpay Mobile app uses latest security protocols to secure your payments and make sure your account and information are safe at all times

Screenshots

INNsight4 screens
SMRTpay4 screens

Verdict

The call

The clearest difference is rating: SMRTpay at 3.3 against INNsight's 2.0. SMRTpay also leads on ratings volume (14 vs 1) and update cadence (every 3 weeks vs every 6 weeks). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SMRTpay holds the better App Store score, 3.3 against 2.0. That said, the two scores are not equally well evidenced: SMRTpay has 14 ratings behind it against 1, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

INNsight ships an update every 6 weeks, SMRTpay every 3 weeks. The most recent releases landed on September 28, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
INNsight versus SMRTpay: the parameters behind the verdict, then further details
ParameterINNsightSMRTpay
PriceFreeFree
Rating2.0 (1 ratings)3.3 (14 ratings) — better
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings114 — better
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size126 MB72 MB
Age rating4+4+
DeveloperINNsightModeshift Inc.

Customer experience

INNsight

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

SMRTpay

All ratings14 ratings
Positive57.1%
Neutral7.1%
Negative35.7%
Written reviews5 reviews
Positive0.0%
Neutral20.0%
Negative80.0%

In-app purchases

None

INNsight

No in-app purchases

None

SMRTpay

No in-app purchases

Questions

Is INNsight free?
INNsight is free to download, with no in-app purchases.
Is SMRTpay free?
SMRTpay is free to download, with no in-app purchases.
Which has better reviews, INNsight or SMRTpay?
SMRTpay is rated higher. INNsight averages 2.0 out of 5 from 1 ratings, while SMRTpay averages 3.3 from 14 ratings.
Do INNsight or SMRTpay have ads?
Neither INNsight nor SMRTpay shows ads.
Which is updated more often, INNsight or SMRTpay?
INNsight ships an update every 6 weeks, and SMRTpay every 3 weeks. Most recently, INNsight was updated on September 28, 2026 and SMRTpay on September 23, 2026.

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