AD Smart Support vs ServePro RD

An integrated corporate management system consisting of a set of scalable modules implemented internally with an innovative architecture that ensures effective and efficient service delivery at all service, administrative and operational levels with continuous improvement. Within the framework of the digital transformation program, specifically in 2016, the Statistics Center - Abu Dhabi developed a scenario. The goals were to improve customer satisfaction, for the Smart Support project automating manual operations. For staff working for SCAD & Abu Dhabi Government Entity User(s): Login with OTP / Biometric Login Remote Check-In (Mobile Attendance) Home Page – Dashboard Profile Management : -Employment Details -My Documents -Export My Profile Leaves (Annual Balance) Newsroom (News / Decisions / Circulars) Mobile / Desktop Actions Leave Request : -Apply for Leave -Leave Balance -Sick Leave Task Management : -Capture and organize tasks the moment they pop into your head. -Remember deadlines with reminders and due dates. -Collaborate on projects by assigning tasks to others. -Prioritize your tasks with priority levels. -Track your progress and achieve Operational Excellence. Attendance Report : -Permission Request -Mobile Attendance -History -Timesheet Report Incident - OSHAD Contact Card You can download the latest version of "SmartSupport" app on your smartphones now, and get instant access to the list of featured functional services once the application is installed.

HR Management system for organizations to simplify communication between employees and managers. 
 ServePro RD is a simple HR Management system for employees to apply for and for managers to approve requests for Leave Days, Work Travels, Work Expenses, and Official Documents. Users can track and keep records of their requests and approvals. 
 With ServePro RD all of your HR operations are right at your fingertips!

 1. FOR MANAGERS 
 Management, Overview and Approval Managers using ServePro RD can receive notifications and email messages, with the permissions to approve, reject and manage employee requests for Leave Days, Work Travels, Work Expenses, and Official Documents. They can Filter through specific types of requests for a better overview and improved management. 
 Team Calendar Managers view the employee Leaves within their team or department in a calendar preview. This helps them stay informed and take action accordingly. 2. FOR EMPLOYEES
 View and Apply for Leave Days Whether sick, unpaid or other types of Leave - create drafts, make requests, and keep records of all your Leave days. Detailed overview of your days off, helps you make better plans. Choose from the provided categories and keep a count of each type of your Leave days. 
 Sort out Work Expenses Reimburse Work Expenses easily with the help of a straightforward request process. Create drafts, make comprehensive reimbursement requests and get quick expense approvals through standardized requests and detailed records of your work expenses. 
 Log Work Travels Work travel itineraries are no stranger to communication ordeals. With the help of a straightforward travel request form, plan out and report on your travel itineraries, accommodation and travel needs without missing out on any valuable information. By decluttering this chain of communication, employee travel itineraries will always go according to plan. 
 Request HR Documents Documentation is essential for many company-specific and employee-specific operations. And often, time is of the essence. ServePro RD helps alleviate the stress of time-sensitive requests, by providing an efficient system for you to, create and track document requests. Whether it’s a Salary Certificate or a Travel Visa Supporting Document - make specific document requests efficiently. 
 Company Contact Directory Having access to the entire co-worker database, employees have the ability to make direct phone calls, send texts or email their co-workers. Employees can also check the ongoing Leaves of their co-workers, increasing transparency and reducing redundant communication. 
 Team Calendar The team calendar is where employees see all the team Leaves in a calendar fashion. This helps the team to stay informed and agile at all times. 
 3. APP FUNCTIONALITIES 
 Summary of Leaves - Annual, Sick, Unpaid, Maternity, Paternity and more My Requests - My Leaves, My Travels, My Expenses, My Letters Apply - Leave, Travel, Expense, HR Letter My Request Status - Pending, Draft, Approved, Rejected, Canceled Team Calendar Contact Directory