PBXMonitor Mobile vs MSP Process
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PBXMonitor Mobile
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This is the Mobile App for the PBXMonitor RMM which is a Central Monitoring and Remote Management platform for PBX Servers which allows you to manage numerous servers, even on separate continents, all from one single portal, and single pane of glass. This app supports SSO, allowing you to enter the Admin Panels of your PBXs without having to enter the Admin credentials of each PBX as long as your PBXMonitor Credentials are in good standing, and you have proper permissions in PBXMonitor User Management Settings. Top Field of login page is your Company ID/Account ID, NOT your PBXMonitor Username!
MSP Process
Facilitates end-user verification, rapid ticket creation, and scheduling through multiple communication channels like SMS, chat, and email. The mobile technician app ensures seamless and secure communication within a managed environment.
- Multi-channel communication (SMS, chat, email, phone, push)
- End-user verification
- Rapid ticket creation and response
- Scheduling capabilities
- Secure, integrated managed environment
- Mobile technician communication
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Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling. Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.
Screenshots
Verdict
The clearest difference is update cadence: MSP Process at every 2 weeks against PBXMonitor Mobile's every 30 months. PBXMonitor Mobile's advantage is iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PBXMonitor Mobile ships an update every 30 months, MSP Process every 2 weeks. The most recent releases landed on October 8, 2026 and October 4, 2026 respectively.
| Parameter | PBXMonitor Mobile | MSP Process |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (2 ratings) — better |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | — | 2 — better |
| Update frequency | Every 30 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 2 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Anthony Beltran | MSP Process |
In-app purchases
PBXMonitor Mobile
No in-app purchases
MSP Process
No in-app purchases
Questions
Is PBXMonitor Mobile free?
Is MSP Process free?
Do PBXMonitor Mobile or MSP Process have ads?
Which is updated more often, PBXMonitor Mobile or MSP Process?
Other comparisons
