Comparison

ComCierge HallMonitor vs Aiva Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ComCierge HallMonitor

This app provides real-time patient information outside of rooms, including isolation precautions, fall risk, and care team assignments. It features integrated LED lighting that changes color based on patient status and displays live data from bed systems and nurse calls.

Highlights
  • Real-time patient context display
  • EMR-driven LED corridor lighting
  • Live bed system data integration
  • Nurse call and care team assignment visibility
  • Configurable tiles, icons, and alert rules
  • On-device management with badge-in access
  • Integration with existing hospital systems
Features
Read full description

HallMonitor by HatchMed HallMonitor turns the hallway outside every patient room into an active layer of clinical communication. It's a digital door sign built on purpose-designed, UL and FDA-listed hardware that displays real-time patient context - isolation precautions, fall risk, bed safety status, care team assignments, and active requests - all in one place, all without opening a chart. LED corridor lighting driven by the EMR HallMonitor is the only digital door sign with built-in LED illumination that responds to EMR rules in real time. When a patient's status changes, the LED color changes with it - visible from down the hall before a clinician reaches the door. No paper signs. No manual updates. No walking into an isolation room unprepared. Bed data pulled live from the bed system Bed exit alarms, brake status, safety position, lowest position - displayed on the door sign as it happens. Staff see bed safety issues before entering the room, not after. Nurse call and care team integration HallMonitor connects to your nurse call system to show assigned care team members and active patient requests with live timers. It's not just a display - it's the intersection of your nurse call, EMR, and care coordination workflows on a single screen. Fully configurable for your facility Tile colors, icons, layouts, and alert rules are all customizable per unit, per hospital, per health system. HallMonitor adapts to your clinical workflows instead of forcing you into a fixed template. Run it portrait or landscape. Brand it with your hospital identity. On-device management with badge-in access Nurses badge in directly on the device to add or remove tiles, update precautions, and manage alerts. Changes happen at the point of care in seconds - no need to open a separate system or submit a ticket. Works with the systems you already have HallMonitor integrates with Epic, nurse call systems (Rauland, Hill-Rom, ASCOM, and others), bed manufacturers, HVAC, and lighting controls. It consolidates information from multiple sources into one consistent view - regardless of which systems your facility runs. Built for hospitals, not adapted from something else HallMonitor runs on HatchMed's own medical-grade hardware with PoE+ power, ADA-compliant room numbering with Braille, and healthcare-certified enclosures designed for 24/7 hallway use. It's not a consumer tablet in a case.

About

Aiva Assistant

This AI-powered assistant helps healthcare professionals interact with health records, manage smart rooms, and access educational content using natural language. It streamlines daily tasks and enables remote access to various enterprise systems, improving efficiency and satisfaction.

Highlights
  • Natural language interaction with health records
  • Control smart room features
  • Trigger workflows and automation
  • Access educational content
  • Streamline daily tasks
  • Remote access to enterprise systems
  • Integrates with EHRs and other health systems
Features
Read full description

Nurses, physicians and caregivers use natural language and conversational AI to interact with health records, trigger workflows, control smart rooms and play education – from anywhere. Control, Access, Communicate and Automate across a wide range of enterprise integrations built on a secure cloud platform. Allows staff to streamline daily tasks via a smart, responsive all-in-one personal assistant. Enables remote access for accomplishing many tasks that require physical trips or complex logins. Seamless access to Assistant via Single Sign-on and SAML. Aiva Assistant leverages integrations with your existing systems, including EHRs, Dietary, Clinical Communications, IoT and Patient Experience systems. Suddenly you can interact with all of these systems using natural language voice and text – improving utilization and satisfaction.

Screenshots

Aiva Assistant4 screens

Verdict

The call

ComCierge HallMonitor and Aiva Assistant are too close to call on the numbers: across 9 compared parameters — price, rating, ratings volume and update cadence among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for ComCierge HallMonitor against 5.0 for Aiva Assistant. Both are backed by a comparable volume of ratings — 1 and 1 respectively.

UpkeepUpdate frequency

ComCierge HallMonitor ships an update every 2 months, Aiva Assistant every 6 weeks. The most recent releases landed on October 3, 2026 and October 1, 2026 respectively.

ScorecardNo meaningful differences
ComCierge HallMonitor versus Aiva Assistant: the parameters behind the verdict, then further details
ParameterComCierge HallMonitorAiva Assistant
PriceFreeFree
Rating5.0 (1 ratings)5.0 (1 ratings)
Number of ratings11
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPhone, iPad — better
Requires iOS17.6 — better18.1
Further details — not scored
Size78 MB172 MB
Age rating4+12+
DeveloperHATCHMED CORPORATIONAiva, Inc.

Customer experience

ComCierge HallMonitor

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Aiva Assistant

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

ComCierge HallMonitor

No in-app purchases

None

Aiva Assistant

No in-app purchases

Questions

Is ComCierge HallMonitor free?
ComCierge HallMonitor is free to download, with no in-app purchases.
Is Aiva Assistant free?
Aiva Assistant is free to download, with no in-app purchases.
Which has better reviews, ComCierge HallMonitor or Aiva Assistant?
ComCierge HallMonitor and Aiva Assistant are both rated 5.0 out of 5 on the App Store, from 1 and 1 ratings respectively.
Do ComCierge HallMonitor or Aiva Assistant have ads?
Neither ComCierge HallMonitor nor Aiva Assistant shows ads.
Which is updated more often, ComCierge HallMonitor or Aiva Assistant?
ComCierge HallMonitor ships an update every 2 months, and Aiva Assistant every 6 weeks. Most recently, ComCierge HallMonitor was updated on October 3, 2026 and Aiva Assistant on October 1, 2026.

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