Comparison

Talkdesk Phone vs CloudCall

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Talkdesk Phone

This business phone system allows on-the-go professionals to make and receive calls, manage call history, and access voicemail. It integrates with your mobile device for seamless communication and offers features like do not disturb and call forwarding.

Highlights
  • Make and receive business calls
  • Call history and click-to-call
  • Voicemail access
  • Do Not Disturb mode
  • Call forwarding
  • Mobile device integration
  • Outbound caller ID selection
Read full description

Talkdesk Phone is a cloud business phone system natively built on a leading cloud contact center platform, reducing costs, unifying technologies and increasing business agility across the entire organization. Empower knowledgeable workers that are on the go with superior and secure call handling, including call controls, call history and user settings such as do not disturb. Download Talkdesk Phone to communicate internally, receive incoming calls or place outbound calls to anyone while working on-the-go. FEATURES: Personal User features: • Make and receive calls • Access to recent calls & click to call • Search and click to call to other Talkdesk Phone users • Speaker, bluetooth, mute, hold, and a keypad • Access to personal voicemail box • Do Not Disturb • Selection of outbound caller id • Call forward unconditional • Multi-language support for user announcements • Emergency 911 and 988 calls to a generic sorting center (costs may apply) • Support for 112 and 999 emergency calls • Report a problem option Integration with user’s mobile device • Missed call notifications • Ability to present the name of the personal contacts when receiving and making calls inside the application NOTE: • To be able to access this application, you need to have a Talkdesk Phone license and credentials.

About

CloudCall

This business phone system integrates with your CRM to boost team productivity. Log calls, schedule follow-ups, and accelerate deals without switching screens. Collaborate on the go with crystal clear audio and advanced tools.

Highlights
  • CRM integration
  • Call logging
  • Follow-up scheduling
  • Crystal clear audio
  • Mobile collaboration
  • Customizable plans
Read full description

Boost your team’s productivity on the go with CloudCall, the business phone system that integrates seamlessly with your CRM. Connect faster with prospects by bringing caller information right into your CRM workflow. Log calls, schedule follow-ups, and accelerate deals without ever switching screens. Powerful features tailored for recruiters and sales teams help you reduce the time to fill and close more deals. Empower your team to collaborate and connect on the go with our mobile app. Crystal clear audio, messaging, and advanced tools keep everyone aligned, whether they're in the office or remote. Choose from customizable plans that scale as you grow. With reliable uptime and robust security, you can rest easy knowing your communications are protected. Bring your team together and transform candidate and customer interactions with CloudCall. Download CloudCall today. Subscription required - features may vary by plan.

Screenshots

Talkdesk Phone4 screens
CloudCall4 screens

Verdict

The call

The clearest difference is monetization model: Talkdesk Phone at free against CloudCall's subscription. Talkdesk Phone also leads on rating (4.4 vs 4.2). CloudCall's advantage is update cadence (monthly vs every 3 months) and device support (4 vs 2). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Talkdesk Phone holds the better App Store score, 4.4 against 4.2. Both are backed by a comparable volume of ratings — 7 and 10 respectively. Written reviews split almost evenly too, at 50% and 50% positive.

UpkeepUpdate frequency

Talkdesk Phone ships an update every 3 months, CloudCall monthly. Both last shipped on November 3, 2026.

Scorecard4 real differences · 6 level
Talkdesk Phone versus CloudCall: the parameters behind the verdict, then further details
ParameterTalkdesk PhoneCloudCall
PriceFreeFree
Rating4.4 (7 ratings) — better4.2 (10 ratings)
Positive reviews50.0% of reviews50.0% of reviews
Number of ratings710 — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPodiPhone, iPad, iPod, Mac — better
Requires iOS14.0 — better15.6
Further details — not scored
Size43 MB129 MB
Age rating4+17+
DeveloperTalkdesk, Inc.CloudCall GO

Customer experience

Talkdesk Phone

All ratings7 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

CloudCall

All ratings10 ratings
Positive80.0%
Neutral0.0%
Negative20.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

Talkdesk Phone

No in-app purchases

None

CloudCall

No in-app purchases

Questions

Is Talkdesk Phone free?
Talkdesk Phone is free to download, with no in-app purchases.
Is CloudCall free?
CloudCall is free to download, with no in-app purchases.
Which has better reviews, Talkdesk Phone or CloudCall?
Talkdesk Phone is rated higher. Talkdesk Phone averages 4.4 out of 5 from 7 ratings, while CloudCall averages 4.2 from 10 ratings.
Do Talkdesk Phone or CloudCall have ads?
Neither Talkdesk Phone nor CloudCall shows ads.
Which is updated more often, Talkdesk Phone or CloudCall?
Talkdesk Phone ships an update every 3 months, and CloudCall monthly. Most recently, Talkdesk Phone was updated on November 3, 2026 and CloudCall on November 3, 2026.

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