Sentryx™ Mobile Workforce vs Cityworks 12
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sentryx™ Mobile Workforce
This app streamlines work order management for water utility field technicians. It allows for near real-time updates on assignments and direct completion of tasks from a mobile device, optimizing resource allocation and asset uptime.
- Work order management
- Near real-time updates
- Field technician task completion
- Meter installation and swap
- Onsite meter diagnostics
- Remote connect/disconnect
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Sentryx Mobile Workforce optimizes water utility resources and improves asset uptime. Integrated with Mueller’s cloud based Sentryx Water Intelligence Platform, the Sentryx Mobile Workforce application provides utilities with simple, intuitive work order management workflows. Near real-time updates keep field technicians informed of their latest work assignments. Field technicians claim and complete work orders directly from a mobile phone. No costly integration with third-party systems or hardware is required. Field Technicians can perform standard maintenance tasks, including: - Installation and swap operations on meters, bases, registers, and nodes - Onsite meter diagnostics, and - Remote connect and disconnect operations. **Prerequisite: A Sentryx user account is required to operate this app**
Cityworks 12
Manage field service operations including work orders, inspections, and permits. This application is designed for seamless integration with the Cityworks 23 commercial release.
- Service request management
- Work order tracking
- Inspection capabilities
- Permitting workflows
- Field operations management
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Cityworks mobile app for field management of service requests, work orders, inspections and permitting. This is compatible with the Cityworks 23 commercial release.
Screenshots
Verdict
The clearest difference is review sentiment: Sentryx™ Mobile Workforce at 100% against Cityworks 12's 0%. Sentryx™ Mobile Workforce also leads on rating (4.4 vs 3.6) and iOS requirement (13.0 vs 16.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sentryx™ Mobile Workforce holds the better App Store score, 4.4 against 3.6. Both are backed by a comparable volume of ratings — 14 and 5 respectively. Written reviews point the same way: 100% of Sentryx™ Mobile Workforce's written reviews are positive against 0% of Cityworks 12's.
Sentryx™ Mobile Workforce ships an update every 2 months, Cityworks 12 every 3 months. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.
| Parameter | Sentryx™ Mobile Workforce | Cityworks 12 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (14 ratings) — better | 3.6 (5 ratings) |
| Positive reviews | 100.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 14 — better | 5 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 33 MB | 160 MB |
| Age rating | 4+ | 4+ |
| Developer | Mueller Systems LLC | Trimble Inc. |
Customer experience
Sentryx™ Mobile Workforce
Cityworks 12
In-app purchases
Sentryx™ Mobile Workforce
No in-app purchases
Cityworks 12
No in-app purchases
Questions
Is Sentryx™ Mobile Workforce free?
Is Cityworks 12 free?
Which has better reviews, Sentryx™ Mobile Workforce or Cityworks 12?
Do Sentryx™ Mobile Workforce or Cityworks 12 have ads?
Which is updated more often, Sentryx™ Mobile Workforce or Cityworks 12?
Other comparisons
