GEM Config vs FE Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GEM Config
This utility app is designed for reading water meter flow. It provides a straightforward way to log and track water usage data.
- Water meter flow reading
- Data logging
- Usage tracking
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Water meter flow reading.
FE Connect
Enhance service for connected Franklin Electric products with this app. It offers remote monitoring, troubleshooting, and secure temporary access for expert support, streamlining installations and repairs. Get real-time logs, firmware updates, and commissioning reports from your mobile device.
- Remote product monitoring and troubleshooting
- Secure temporary access for expert support
- Real-time logs and commissioning reports
- Over-the-air firmware updates
- Template creation for configuration saving
- Intuitive setup and navigation
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FE Connect enables onsite connectivity along with virtual collaboration and support, enhancing the way you service Franklin Electric products from your handheld device. Using intuitive setup features – as well as real-time logs and monitoring – FE Connect allows you to support any Franklin Electric product equipped with wireless connectivity. You can monitor and troubleshoot products, minimizing hands-on interaction with the drive or protection device. And now, FE Connect offers even more interactive support via the app’s One-to-One™ tool. This new feature allows you to easily and securely give support team members temporary access privileges via one of two modes: Handoff for real-time programming access or View Only for read-only capabilities. It’s one more way Franklin Electric is supporting professionals so you can get on to the next job faster. Discover intuitive setup and navigation for your Franklin Electric products: - Pairs quickly with compatible drives and protections - Startup is simple with in-app guidance - Access over-the-air firmware updates for effortless upgrades Quickly service more jobs: - Create and manage templates to easily save and load configurations from one installation to the next - Save connected devices and manage locations to quickly reconnect Access local monitoring & unlock full-view logs and reporting: - Get real-time product status - Conveniently collect auto-generated commissioning reports and time-stamped logs Get expert support how you need it: - With FE Connect’s One-to-One service feature, installers can give temporary access to Franklin Electric’s support team or their own internal experts for real-time, live support. - Additional in-app support tools troubleshoot potential issues and recommend corrective actions – no internet connection required - Email serves as a pre-call reporting, streamlining troubleshooting when contacting Franklin Electric Support Refer to your Franklin Electric Product Owner’s Manual for details and safety information regarding access. Connect with us! Like us on Facebook: https://www.facebook.com/franklinwater/ Follow us on LinkedIn: https://www.linkedin.com/company/franklin-electric/ Follow us on Instagram: https://www.instagram.com/franklin.water/ Privacy Policies & Terms of Use: https://franklin-electric.com/policies/ -- Franklin Electric is a global leader in the engineering, manufacturing and distribution of products and systems focused on the movement and management of water. We offer pumps, motors, drives, and controls for use in a wide variety of agricultural, commercial, industrial, mining, municipal, and residential applications.
Screenshots
Verdict
The clearest difference is rating: GEM Config at 4.7 against FE Connect's 4.4. GEM Config also leads on iOS requirement (12.0 vs 16.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GEM Config holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 3 and 7 respectively.
GEM Config ships an update every 6 weeks, FE Connect every 2 months. The most recent releases landed on October 10, 2026 and October 7, 2026 respectively.
| Parameter | GEM Config | FE Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3 ratings) — better | 4.4 (7 ratings) |
| Positive reviews | — | 50.0% of reviews |
| Number of ratings | 3 | 7 — better |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 6 MB | 73 MB |
| Age rating | 17+ | 4+ |
| Developer | GloTech Corporation | Franklin Electric Co., Inc. |
Customer experience
GEM Config
FE Connect
In-app purchases
GEM Config
No in-app purchases
FE Connect
No in-app purchases








