Comparison

GEM Config vs FE Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GEM Config

This utility app is designed for reading water meter flow. It provides a straightforward way to log and track water usage data.

Highlights
  • Water meter flow reading
  • Data logging
  • Usage tracking
Features
Read full description

Water meter flow reading.

About

FE Connect

Enhance service for connected Franklin Electric products with this app. It offers remote monitoring, troubleshooting, and secure temporary access for expert support, streamlining installations and repairs. Get real-time logs, firmware updates, and commissioning reports from your mobile device.

Highlights
  • Remote product monitoring and troubleshooting
  • Secure temporary access for expert support
  • Real-time logs and commissioning reports
  • Over-the-air firmware updates
  • Template creation for configuration saving
  • Intuitive setup and navigation
Features
Read full description

FE Connect enables onsite connectivity along with virtual collaboration and support, enhancing the way you service Franklin Electric products from your handheld device. Using intuitive setup features – as well as real-time logs and monitoring – FE Connect allows you to support any Franklin Electric product equipped with wireless connectivity. You can monitor and troubleshoot products, minimizing hands-on interaction with the drive or protection device. And now, FE Connect offers even more interactive support via the app’s One-to-One™ tool. This new feature allows you to easily and securely give support team members temporary access privileges via one of two modes: Handoff for real-time programming access or View Only for read-only capabilities. It’s one more way Franklin Electric is supporting professionals so you can get on to the next job faster. Discover intuitive setup and navigation for your Franklin Electric products: - Pairs quickly with compatible drives and protections - Startup is simple with in-app guidance - Access over-the-air firmware updates for effortless upgrades Quickly service more jobs: - Create and manage templates to easily save and load configurations from one installation to the next - Save connected devices and manage locations to quickly reconnect Access local monitoring & unlock full-view logs and reporting: - Get real-time product status - Conveniently collect auto-generated commissioning reports and time-stamped logs Get expert support how you need it: - With FE Connect’s One-to-One service feature, installers can give temporary access to Franklin Electric’s support team or their own internal experts for real-time, live support. - Additional in-app support tools troubleshoot potential issues and recommend corrective actions – no internet connection required - Email serves as a pre-call reporting, streamlining troubleshooting when contacting Franklin Electric Support Refer to your Franklin Electric Product Owner’s Manual for details and safety information regarding access. Connect with us! Like us on Facebook: https://www.facebook.com/franklinwater/ Follow us on LinkedIn: https://www.linkedin.com/company/franklin-electric/ Follow us on Instagram: https://www.instagram.com/franklin.water/ Privacy Policies & Terms of Use: https://franklin-electric.com/policies/ -- Franklin Electric is a global leader in the engineering, manufacturing and distribution of products and systems focused on the movement and management of water. We offer pumps, motors, drives, and controls for use in a wide variety of agricultural, commercial, industrial, mining, municipal, and residential applications.

Screenshots

GEM Config3 screens
FE Connect4 screens

Verdict

The call

The clearest difference is rating: GEM Config at 4.7 against FE Connect's 4.4. GEM Config also leads on iOS requirement (12.0 vs 16.6). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

GEM Config holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 3 and 7 respectively.

UpkeepUpdate frequency

GEM Config ships an update every 6 weeks, FE Connect every 2 months. The most recent releases landed on October 10, 2026 and October 7, 2026 respectively.

Scorecard2 real differences · 8 level
GEM Config versus FE Connect: the parameters behind the verdict, then further details
ParameterGEM ConfigFE Connect
PriceFreeFree
Rating4.7 (3 ratings) — better4.4 (7 ratings)
Positive reviews—50.0% of reviews
Number of ratings37 — better
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.0 — better16.6
Further details — not scored
Size6 MB73 MB
Age rating17+4+
DeveloperGloTech CorporationFranklin Electric Co., Inc.

Customer experience

GEM Config

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

FE Connect

All ratings7 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

GEM Config

No in-app purchases

None

FE Connect

No in-app purchases

Questions

Is GEM Config free?
GEM Config is free to download, with no in-app purchases.
Is FE Connect free?
FE Connect is free to download, with no in-app purchases.
Which has better reviews, GEM Config or FE Connect?
GEM Config is rated higher. GEM Config averages 4.7 out of 5 from 3 ratings, while FE Connect averages 4.4 from 7 ratings.
Do GEM Config or FE Connect have ads?
Neither GEM Config nor FE Connect shows ads.
Which is updated more often, GEM Config or FE Connect?
GEM Config ships an update every 6 weeks, and FE Connect every 2 months. Most recently, GEM Config was updated on October 10, 2026 and FE Connect on October 7, 2026.

Other comparisons