Onyx CSS vs HyperCloudIm Softphone

Customer Self Service is a way to communicate for the users of Onyx to facilitate the fast tasks that are related to their customers Main Functions: 1- Exchange official documents with customers to match balances or for the purpose of sending balances such as quotation, customer request, invoice, account statement and more. 2- the possibility of view sales, return sales, quotations reports and its details and more 3- the possibility of contacting among customers using messaging. The customer can update his work data that is editable Main Features: 1- showing customers address on maps, and know the nearest of them for direct reach 2- contacting with customers with all new using news bar

Utilizing HyperCloudIm Softphone apps enables you and your team to maintain connectivity and enhance productivity while on the move, ensuring your extension is accessible wherever you go. Key Features of HyperCloudIm Softphone for Your Team: Comprehensive Unified Communications (UC) Solution - Collaborate seamlessly with your team, regardless of your location. - Conduct video calls, arrange audio conferences and group chats, establish public channels, share files, and more. Effortlessly and Securely Facilitate Remote Work for Your Employees. - Place external calls using corporate identity/phone numbers, receiving calls through your office extension. - Monitor business communications through detailed customer profiles and a communication history categorized by each contact. Improved Connectivity and Call Quality, Even in Unstable Internet Conditions - Stay connected anywhere with push notifications, ensuring excellent customer service. - HyperCloudIm Softphone optimizes connectivity and voice quality by implementing top-notch audio codecs. Ensures Security for Your Conversations and Data - HyperCloudIm Softphone automatically encrypts calls, messages, and data using the most robust block ciphers available. Please note that a subscription to the HyperCloud service is required to use this app.