Locobuzz vs MapleMonk

Stay on top of your social media intelligence and response management with the Locobuzz CX Management mobile app. Manage your customer tickets across all key social networks and garner detailed reportage and business insights – all in real-time! Don’t miss any conversation even when you’re away from the desktop. The app is synchronized with the Locobuzz platform and powered with an intuitive UI that makes building reports and managing customer interactions easier than ever! Collaborate with your team on the go and take real-time brand management actions. Some of the features available on the mobile app are as follows: View, generate, download automate detailed reports of business insights on-the-go Manage agent-supervisor approval mechanisms, respond or escalate as per need Leverage 2-Factor Authentication for secure account access Receive varied consumer insights, customer sentiment and NPS scores Study and enhance your team’s ticket management scores to meet FLR TAT expectations Manage chat messenger for websites, Facebook, and WhatsApp hassle-free Same services, better accessibility! The Locobuzz CX Management Mobile App has made customer experience management and insights easy, crisp and clean. Don’t wait - download now!

What’s New: Key Metrics at a Glance: Effortlessly monitor performance across business verticals with a mobile-friendly view of key metrics and trends. Actionable Insights: Stay ahead with instant alerts on critical movements that require your immediate attention. AI Analyst On-Demand: Ask questions and receive instant answers powered by comprehensive data from your database. Dashboard Access: Seamlessly access all dashboards shared with you, wherever you are. Data Pipeline Management: Manage your data pipelines on-the-go, including options to run jobs and view logs. Email Alert Control: Easily manage your email alerts, including the ability to turn them on/off and adjust scheduling.