Comparison

Desk360 vs Senfoni

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Desk360

Manage customer messages and requests on the go with this mobile helpdesk solution. Respond instantly, access customer information, and track support history from your smartphone. Continue conversations and manage requests efficiently without needing a computer.

Highlights
  • Respond to customer requests
  • Access customer information
  • Track support history
  • Manage requests in bulk
  • Continue unfinished conversations
  • Create new customer records
Read full description

Desk 360 – Helpdesk Customer Service Software Developed for Desk360 users, our iOS app enables you to access all customer messages and requests on your phone and stay in touch with your customers. Just like the web panel, you can respond to your customer requests effortlessly using the Desk360 app. Continue to communicate with your customers without being dependent on your computer. With the useful features of the Desk360 app, you can: Respond to all incoming customer requests immediately and never miss a message. Access all your customer information with a single tap and offer them a 360-degree support experience. When you’re out in the field, it can get cumbersome to carry around a laptop while traveling. Never miss a beat and continue to track all requests from your smartphone, send notes to your users, view support history, and manage requests in bulk. Continue unfinished conversations or create new records for your customers. Desk360 is a customer communication platform that puts your customers’ experience at the forefront and enables you to offer 360-degree support. Head on over to www.desk360.com to find out more. Privacy Policy: https://desk360.com/privacy-policy Terms of Service: https://desk360.com/terms-of-service

About

Senfoni

Features
Read full description

Ajanslar, Danışmanlık, Hukuk & Bağımsız Denetim Firmaları İçin Tasarlanmış Bulut Yazılım Otomasyonu

Screenshots

Desk3604 screens
Senfoni3 screens

Verdict

The call

The clearest difference is iOS requirement: Desk360 at 10.0 against Senfoni's 14.3. On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 7 level
Desk360 versus Senfoni: the parameters behind the verdict, then further details
ParameterDesk360Senfoni
PriceFreeFree
Positive reviews100.0% of reviews—
Update frequencyEvery 11 months—
AdsNo—
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS10.0 — better14.3
Further details — not scored
Size37 MB5 MB
Age rating4+4+
DeveloperDesk360SENFONI TEKNOLOJI SANAYI TICARET ANONIM SIRKETI

In-app purchases

None

Desk360

No in-app purchases

None

Senfoni

No in-app purchases

Questions

Is Desk360 free?
Desk360 is free to download, with no in-app purchases.
Is Senfoni free?
Senfoni is free to download, with no in-app purchases.

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