Ser vs CitizenOne
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ser
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SER-appen är en kraftfull och lätt mobilapplikation designad för både väktare och kunder. Den erbjuder viktiga funktioner för att förbättra säkerhetsverksamheten och effektivisera kommunikationen.
CitizenOne
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CitizenOne is the digital EHR (Electronic Health Record) and care documentation platform for care homes, supported living, home care and community mental health services - as well as GP, dental and therapy practices. It brings care notes, medication management, staff rotas, messaging, documents, procedures and calendars together in one place, so staff and management get a clearer overview, more efficient workflows, and more time for residents and patients. With CitizenOne you get care documentation, medication and dosage management, staff rotas and shift planning, calendar and daily overview, secure internal messaging, documents, forms and procedures, and staff and citizen/patient management in one solution - available offline on mobile and optimised for iPad with sidebar navigation. Features - Care notes and documentation - Medication and dosage management - Staff rotas and shift planning - Calendar and daily overview - Secure internal messaging and chat - Documents, forms and procedures - Staff and citizen/patient management - Offline support on mobile, optimised for iPad - AI-assisted documentation - GDPR-compliant platform CitizenOne is built to bring structure, security and efficiency to eves, supported living and home care, for GP, dental and therapy practices, and for health and social care organisations working with local authorities - with a strong focus on documentation, oversight and GDPR compliance. "What's New" for 1.2.109 • A new overview automatically shows you the latest updates when you s • iPad: Add/Edit/View screens now have a sidebar, and the calendar's e • A simpler first-run experience, with real screenshots of Today, Cale • Clearer steps when creating an account/organisation, and a proper ban-up • Fixed: the mail tabs (Inbox/Secured/Sent) could fail when switching between them • Fixed: shortcuts to citizen profiles and risk/medication alerts coul • Fixed: saving a medicine history entry required two taps • Fixed: some parts of the app showed English text instead of the local
Screenshots
Verdict
The clearest difference is iOS requirement: Ser at 12.2 against CitizenOne's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ser ships an update every 3 weeks, CitizenOne every 11 days. The most recent releases landed on June 4, 2026 and September 12, 2026 respectively.
| Parameter | Ser | CitizenOne |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 3 weeks | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.2 — better | 15.1 |
| Further details — not scored | ||
| Size | 91 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | ITmaskinen Consulting AB | AWORK Group A/S |
In-app purchases
Ser
No in-app purchases
CitizenOne
No in-app purchases









