Comparison

Ser vs CitizenOne

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ser

Features
Read full description

SER-appen är en kraftfull och lätt mobilapplikation designad för både väktare och kunder. Den erbjuder viktiga funktioner för att förbättra säkerhetsverksamheten och effektivisera kommunikationen.

About

CitizenOne

Read full description

CitizenOne is the digital EHR (Electronic Health Record) and care documentation platform for care homes, supported living, home care and community mental health services - as well as GP, dental and therapy practices. It brings care notes, medication management, staff rotas, messaging, documents, procedures and calendars together in one place, so staff and management get a clearer overview, more efficient workflows, and more time for residents and patients. With CitizenOne you get care documentation, medication and dosage management, staff rotas and shift planning, calendar and daily overview, secure internal messaging, documents, forms and procedures, and staff and citizen/patient management in one solution - available offline on mobile and optimised for iPad with sidebar navigation. Features - Care notes and documentation - Medication and dosage management - Staff rotas and shift planning - Calendar and daily overview - Secure internal messaging and chat - Documents, forms and procedures - Staff and citizen/patient management - Offline support on mobile, optimised for iPad - AI-assisted documentation - GDPR-compliant platform CitizenOne is built to bring structure, security and efficiency to eves, supported living and home care, for GP, dental and therapy practices, and for health and social care organisations working with local authorities - with a strong focus on documentation, oversight and GDPR compliance. "What's New" for 1.2.109 • A new overview automatically shows you the latest updates when you s • iPad: Add/Edit/View screens now have a sidebar, and the calendar's e • A simpler first-run experience, with real screenshots of Today, Cale • Clearer steps when creating an account/organisation, and a proper ban-up • Fixed: the mail tabs (Inbox/Secured/Sent) could fail when switching between them • Fixed: shortcuts to citizen profiles and risk/medication alerts coul • Fixed: saving a medicine history entry required two taps • Fixed: some parts of the app showed English text instead of the local

Screenshots

Ser4 screens
CitizenOne4 screens

Verdict

The call

The clearest difference is iOS requirement: Ser at 12.2 against CitizenOne's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Ser ships an update every 3 weeks, CitizenOne every 11 days. The most recent releases landed on June 4, 2026 and September 12, 2026 respectively.

Scorecard1 real difference · 5 level
Ser versus CitizenOne: the parameters behind the verdict, then further details
ParameterSerCitizenOne
PriceFreeFree
Update frequencyEvery 3 weeksEvery 11 days — better
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.2 — better15.1
Further details — not scored
Size91 MB67 MB
Age rating4+4+
DeveloperITmaskinen Consulting ABAWORK Group A/S

In-app purchases

None

Ser

No in-app purchases

None

CitizenOne

No in-app purchases

Questions

Is Ser free?
Ser is free to download, with no in-app purchases.
Is CitizenOne free?
CitizenOne is free to download, with no in-app purchases.
Do Ser or CitizenOne have ads?
Neither Ser nor CitizenOne shows ads.
Which is updated more often, Ser or CitizenOne?
Ser ships an update every 3 weeks, and CitizenOne every 11 days. Most recently, Ser was updated on June 4, 2026 and CitizenOne on September 12, 2026.

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