Bastion HMO vs Anchor Mobile

The Bastion HMO app enables you to manage your health and your health insurance policy seamlessly. Here are some amazing features of the app at your fingertips: 1. Policy details: Have a quick view of your policy start and end dates, your beneficiary details, your benefits, limits and sub-limits. 2. Search providers: Locate providers on our network of hospitals, clinics, dentists, pharmacies, physiotherapists and other health care providers. Search for different categories of providers near you. 3. Request appointments: Request for an appointment to see doctors and any other health care providers on the network. You can also schedule for lab tests through the app. 4. Authorizations: Have online real-time view of all authorization requests and approvals. 5. Track your claims: Track payment of claims made on your behalf by Bastion. 6. My card: Electronic copy of your member card is available on the mobile app. 7. Send complaints: It offers another channel to reach us easily. Let us know if we have not met your expectations. We will act swiftly to regain your trust. 8. Survey: Send us feedback to let us know how we are doing on our services. 9. Hospital rating: Rate the providers after every visit to the hospital.

We are redefining the way you interact with your HMO! With our Mobile App, you now have access to an array of features that brings us closer to you. Key Features: Eligibility & Accessibility * Determine quickly, if you are eligible to access healthcare or not ahead of a Hospital Visit * See what benefits are covered on your plan as well as the limits * Search our Provider directory in real-time and find hospitals closest to you with their addresses * One-click option to call our Customer Care or send us an E-mail. No need to remember any of our contact information anymore * Generate an electronic ID card (e-ID) which you can present at the Hospital in place of your physical card Provider Accountability * Report Incident at a Hospital location if you experience a poor quality of service or a bad encounter * Rate Hospital based on your experience to help us determine which providers are performing as expected and which ones to sanction/blacklist Health & Wellness * BMI calculator will quickly give you some vital information about your weight * Receive health tips and information pertinent to your well being * View your utilization chart and have a rough idea about how often you visit the hospital Provider Access * Check if you are allowed to visit a particular provider in order to avoid the stress of being turned back at the hospital