MBS Field Tech vs ACS SmartHome
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MBS Field Tech
Manage field service operations on the go. Update customer equipment, handle service orders, and resolve trouble tickets directly from your mobile device. Features offline data storage and text messaging for improved workforce efficiency.
- Manage trouble tickets and tasks
- Update customer premise equipment
- Assign equipment for service orders
- Personal calendar for task management
- Offline data storage
- Text messaging support
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The MBS Field Technician app allows your field technicians and other employees to manage their work while they are in the field or on the road. This app serves as the mobile companion to CDG’s MBS solution for customer care and service management. Technicians, installers, and other staff can update customer premise equipment, assign available equipment for service orders, work trouble tickets, and handle tasks through personal calendars. With improved mobile access, including data storage when network access is not available and text messaging support, MBS Field Tech can help improve your overall customer support and the efficiency of your workforce. MBS Field Tech includes: Create, update, and complete trouble tickets and tasks. Manage tasks through your personal calendar. Manage customer premise equipment from the field, including sending provisioning requests directly to the MBS SAM (service provisioning) module. Easy access to equipment “pick lists.”
ACS SmartHome
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Customize your home Wi-Fi experience with ACS SmartHome. From utilizing parental controls, preventing unwanted content, to prioritizing devices, you create a unique home experience. Protect your home with network security, password, and SSID management.
Screenshots
Verdict
MBS Field Tech and ACS SmartHome are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 24, 2026 and October 18, 2026 respectively.
| Parameter | MBS Field Tech | ACS SmartHome |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (9 ratings) — better | — |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 9 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 54 MB | 111 MB |
| Age rating | 4+ | 4+ |
| Developer | Communications Data Group, Inc. | Alaska Communications Systems Group, Inc. |
In-app purchases
MBS Field Tech
No in-app purchases
ACS SmartHome
No in-app purchases
Questions
Is MBS Field Tech free?
Is ACS SmartHome free?
Do MBS Field Tech or ACS SmartHome have ads?
Which is updated more often, MBS Field Tech or ACS SmartHome?
Other comparisons
