Vandalia Utilities vs ORWS

Vandalia Utilities Bill Pay provides you account management at your fingertips. You can view your usage and billing history, make payments on your account and receive special messages from Vandalia Utilities. Additional Features: Bill & Pay – Quickly view your current account balance and date. Make a payment or change a recurring payment. You can also view your previous bills on your mobile device. You can also enroll in paperless billing. My usage – View your energy usage to help you identify high usage trends. Contact Us – Easily contact Vandalia Utilities by email or phone. News – Vandalia Utilities Bill Pay is a convenient way to communicate outage information or other information important to you.

Osceola Rural Water recently announced the release of the second generation of the company’s phone app called Mobile Customer Access (MCA). This updated phone application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year. In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.