BEUMER Support vs KNOWRON Assistant

When the moment comes when you need the support of experts, you want them at your side. With the further development of our BEUMER Smart Solutions, we offer another innovative service with the BEUMER Service App, with which experts from the BEUMER Group are directly at your side via innovative video function. You benefit from fast support and thus we ensure your plant and system availability. Your advantages with the BEUMER Service App • Use your available end devices for video and audio communication as well as for innovative interaction with BEUMER Group Customer Support • Get direct visual support through markers in the live video image or receive step-by- step instructions during the video call • Document important action steps together with your expert • Continuous software updates: latest functions and compatibility with new devices • Combination of the BEUMER Service App with BEUMER Smart Glasses for all situations • Intuitive operation • Full functionality when using your cellular connection or a WLAN connection - different quality levels of interaction enable a smooth communication

Test out the capabilities of the KNOWRON Assistant and how it can help your industrial service organization never lose any information again. The KNOWRON Assistant gives you one single point of access to all the information in your service organization with a simple voice interface. Technicians are supplied with tutorials, checklists, troubleshooting and everything else they need to perform their job effectively and efficiently.