Comparison

SoftCloud Plus vs AustenTel ACS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SoftCloud Plus

This communication app allows users to make free calls, send texts, and share files with other users of the platform. It supports push notifications and HD voice and video for enhanced communication.

Highlights
  • Free calling between app users
  • Free texting
  • Free file sharing
  • Push notifications
  • HD voice and video support
Read full description

SoftCloud Plus accompanying softphone app to the SoftCloud Plus platform. A SIP softphone app that supports push notifications, HD voice and video, and more. • Free Calling between App users • Free texting • Free file sharing

About

AustenTel ACS

This communication app allows users to make free calls to other users of the platform. It supports HD voice and video, push notifications, and functions as a SIP softphone.

Highlights
  • SIP softphone functionality
  • Push notifications
  • HD voice and video support
  • Free calling between app users
Read full description

AustenTel ACS puts your organization's phone system in your pocket. Make and receive calls with your work extension, check voicemail with automatic transcription, message teammates, and stay reachable wherever work takes you. ACS is the AustenTel Advanced Communication System — a carrier-grade, cloud-hosted business phone platform. The ACS app connects to your organization's ACS service, so your business extension rings your iPhone like a native call. FEATURES • Your work extension on your iPhone — incoming calls arrive like any other call, even when the app is closed • HD voice with secure signaling and media (TLS + SRTP) • Visual voicemail with automatic transcription • Team messaging with photo attachments • Company directory with live presence • Call history synced across your devices • Hold, transfer, and conference controls • Organization-wide instant alerts (where enabled by your admin) GETTING STARTED The ACS app is for organizations using AustenTel ACS phone service. Your administrator provisions your extension and sends you a setup code or QR — enter or scan it and you're connected. There is no self-serve account setup. Don't have ACS yet? Learn more at austentel.com or call 800.817.7845. The ACS app requires an active AustenTel ACS extension.

Screenshots

SoftCloud Plus4 screens
AustenTel ACS4 screens

Verdict

The call

The clearest difference is update cadence: SoftCloud Plus at every 2 months against AustenTel ACS's every 4 months. AustenTel ACS's advantage is ratings volume (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for SoftCloud Plus against 5.0 for AustenTel ACS. Both are backed by a comparable volume of ratings — 1 and 3 respectively.

UpkeepUpdate frequency

SoftCloud Plus ships an update every 2 months, AustenTel ACS every 4 months. The most recent releases landed on June 11, 2026 and September 2, 2026 respectively.

Scorecard2 real differences · 8 level
SoftCloud Plus versus AustenTel ACS: the parameters behind the verdict, then further details
ParameterSoftCloud PlusAustenTel ACS
PriceFreeFree
Rating5.0 (1 ratings)5.0 (3 ratings)
Positive reviews—100.0% of reviews
Number of ratings13 — better
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS16.0 — better17.0
Further details — not scored
Size96 MB5 MB
Age rating4+4+
DeveloperInter-Tel Japan, K.K.Austen Consultants, LLC

Customer experience

SoftCloud Plus

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

AustenTel ACS

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

SoftCloud Plus

No in-app purchases

None

AustenTel ACS

No in-app purchases

Questions

Is SoftCloud Plus free?
SoftCloud Plus is free to download, with no in-app purchases.
Is AustenTel ACS free?
AustenTel ACS is free to download, with no in-app purchases.
Which has better reviews, SoftCloud Plus or AustenTel ACS?
SoftCloud Plus and AustenTel ACS are both rated 5.0 out of 5 on the App Store, from 1 and 3 ratings respectively.
Do SoftCloud Plus or AustenTel ACS have ads?
Neither SoftCloud Plus nor AustenTel ACS shows ads.
Which is updated more often, SoftCloud Plus or AustenTel ACS?
SoftCloud Plus ships an update every 2 months, and AustenTel ACS every 4 months. Most recently, SoftCloud Plus was updated on June 11, 2026 and AustenTel ACS on September 2, 2026.

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