SoftCloud Plus vs AustenTel ACS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SoftCloud Plus
This communication app allows users to make free calls, send texts, and share files with other users of the platform. It supports push notifications and HD voice and video for enhanced communication.
- Free calling between app users
- Free texting
- Free file sharing
- Push notifications
- HD voice and video support
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SoftCloud Plus accompanying softphone app to the SoftCloud Plus platform. A SIP softphone app that supports push notifications, HD voice and video, and more. • Free Calling between App users • Free texting • Free file sharing
AustenTel ACS
This communication app allows users to make free calls to other users of the platform. It supports HD voice and video, push notifications, and functions as a SIP softphone.
- SIP softphone functionality
- Push notifications
- HD voice and video support
- Free calling between app users
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AustenTel ACS puts your organization's phone system in your pocket. Make and receive calls with your work extension, check voicemail with automatic transcription, message teammates, and stay reachable wherever work takes you. ACS is the AustenTel Advanced Communication System — a carrier-grade, cloud-hosted business phone platform. The ACS app connects to your organization's ACS service, so your business extension rings your iPhone like a native call. FEATURES • Your work extension on your iPhone — incoming calls arrive like any other call, even when the app is closed • HD voice with secure signaling and media (TLS + SRTP) • Visual voicemail with automatic transcription • Team messaging with photo attachments • Company directory with live presence • Call history synced across your devices • Hold, transfer, and conference controls • Organization-wide instant alerts (where enabled by your admin) GETTING STARTED The ACS app is for organizations using AustenTel ACS phone service. Your administrator provisions your extension and sends you a setup code or QR — enter or scan it and you're connected. There is no self-serve account setup. Don't have ACS yet? Learn more at austentel.com or call 800.817.7845. The ACS app requires an active AustenTel ACS extension.
Screenshots
Verdict
The clearest difference is update cadence: SoftCloud Plus at every 2 months against AustenTel ACS's every 4 months. AustenTel ACS's advantage is ratings volume (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for SoftCloud Plus against 5.0 for AustenTel ACS. Both are backed by a comparable volume of ratings — 1 and 3 respectively.
SoftCloud Plus ships an update every 2 months, AustenTel ACS every 4 months. The most recent releases landed on June 11, 2026 and September 2, 2026 respectively.
| Parameter | SoftCloud Plus | AustenTel ACS |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) | 5.0 (3 ratings) |
| Positive reviews | — | 100.0% of reviews |
| Number of ratings | 1 | 3 — better |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 96 MB | 5 MB |
| Age rating | 4+ | 4+ |
| Developer | Inter-Tel Japan, K.K. | Austen Consultants, LLC |
Customer experience
SoftCloud Plus
AustenTel ACS
In-app purchases
SoftCloud Plus
No in-app purchases
AustenTel ACS
No in-app purchases









