Insightly Service vs ProBlu

The Insightly Service mobile app allows you to keep on top of your customer service tasks even while away from your desk or on the go. This companion app to Insightly Service allows you to quickly and easily respond to customer inquiries from the convenience of a mobile-optimized touch interface. Beautiful Dashboards: The home page allows you to see the complete list of your dashboards and cards so you can review critical service KPI's and dashboard metrics and drill down to spot potential issues or productivity problems. Ticket Queues and Lists: Keep on top of new tickets coming in or those assigned to you in real-time, and search across all tickets within Insightly to find customer issues quickly. Review and Respond to Customers: Review the details on tickets and quickly respond to customers right from within the mobile app on the go. Set ticket properties and priorities, and get notifications on ticket updates. Apply Macros to boost productivity: Apply macros to tickets to set properties and add replies with just a couple of taps so you can respond to customers faster and deal with common issues quickly.

ProBlu helps construction teams manage field work from the job site. Crew members can clock in and out against assigned projects, review weekly time, and message the ProBlu assistant for project context and support. Use ProBlu to: - Sign in with a company-provided phone number or email - Clock in and out on active jobs - Review daily and weekly timekeeping activity - Chat with the ProBlu assistant and attach photos or documents for context A ProBlu organization account is required. Contact your ProBlu administrator or support@problu.com for access.