Lightbeam Courier vs Flex Agents

"Introducing Lightbeam Courier Ltd., the newest, easiest and fastest way to get your items delivered. We pair you with approved drivers in your area to make sure your package gets there in Lightbeam Time!. Lightbeam Courier is not a traditional courier company. There's no waiting time or surcharges. So no matter what the time, there's an approved driver on stand-by to send your item or help you run an errand. APPROVED LIGHTBEAM COURIER DRIVERS We ensure your package is in safe hands by only using approved drivers. All of our drivers have a valid license, and their vehicle has up-to-date road safety inspections. Vehicles are checked to be up to Lightbeam Courier standards and all vehicles and drivers are insured. Drivers are reviewed on a yearly basis so you can be assured that your package gets there on the double, without any incidents. FEATURES - Hundreds of drivers on-call, 24 hours a day - Matches drivers near you for faster response - Clear and instant pricing - Track your driver's location using the app Who should use Lightbeam Courier? CORPORATE We feel your pain. It's the end of the day, you're about to go home. That's precisely the time when you or a colleague needs something delivered. Super urgent. No sweat, with Lightbeam Courier as your alternative to traditional courier companies, there's no advance calling, less waiting and no late charges. Package delivered, everyone happy, day saved! RETAILERS & E-COMMERCE If your SME needs deliveries or you run an e-commerce website, you can integrate Lightbeam Courier as your courier partner. So you can concentrate on your product, and we can make sure your customers receive it faster. FAMILY & FRIENDS Never used a courier company before and just need to send the occasional package to friends and family? We're your solution. Arrange to meet your driver wherever is convenient to you, send at a competitive cost with no courier mark-up, and track your package so you know when to alert the receiver."

*Flex Agent As a Flex Agent, you will be a part of a growing network of agents in a high tech environment. Your phone will become your fully integrated communication device. With bluetooth helmets, you will be able to safely communicate with merchants, customers and management. Once you have transportation and a phone, you can be a Flex Agent. Here's what the Flex Agent app (as a part of the entire Flex App) can do: A.Signup & Login 1. Sign up : Ability to sign up via email/mobile number where the agent will enter their valid email address/mobile number. The agent will select a password for sign up with the email/mobile number only. 2. Login : Ability to receive e-mail with the login credentials and a link to install the app. A. Ability to login with credentials after downloading the app. B. Ability to change their password after login. 3. Ability to edit the signup template feature (set by the service owner). B. *Tap & Switch * 1. Profile: To change profile details such as contact details, profile picture, vehicle details etc. 2. Tasks: To check all the upcoming tasks. C. Ease of Information 1. Ability to toggle available/unavailable in order to mark availability. This determines whether the agent will be considered available for a new on-demand service assignment. 2. Ability to receive the task requests. 3. Ability to accept/decline the task. 4. Ability to view current tasks in Listview. 5. Ability to view task details and start the task. 6. Ability to update task status: eg. Started, Arrived at merchant, delivered to customer. 7. Ability to upload images, take customer signature and make notes. 8. Ability to mark the task as successful/failed. 9. Ability to view past and future tasks in a calendar view. 10. Ability to add proof of delivery by adding notes, images and customer’s signature. 11. Ability to check all the earnings in a day associated with all the tasks. *D. Ease of Communication * Ability to call and message the customer as and when required. E. Notifications Ability to receive push notifications for tasks assigned. F. Navigation Ability to get directions to pickup & delivery location. G. Others (Side Menu ) 1. Profile : A.View Profile: Ability to view personal profile. Profile parameters are the name, email, phone number, profile picture. B. Change Password: Ability to change the password. 2. Services/tasks : A. Ability to view ongoing and past services with service ID, date, time of service, customer name, the status of service. B. Ability to filter the services from the status asassigned/accepted/started/arrived etc. C. Ability to sort the services by time and distance. D. Ability to filter by templates, if any. 3. Contact Customer : A. Ability to view customer’s phone number and physical address. B. Ability to click on customer’s phone number and directly place a call through the cellular network. 4 . Agent Earnings : Ability to check all the earnings in a day associated with all the services. 5. Contact Us : A. Ability to view support phone number, support email address, physical address, website link. B. Ability to click on support phone number and directly place a call through the cellular network. C. Ability to click on support email address and be redirected to: 'Compose Email' via the configured email account. 6. Sign Out : Ability to sign out of the application.