FieldPulse vs Customer Insight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FieldPulse
Manage your service business on the go with this comprehensive field service management tool. Schedule jobs, track customers, generate estimates, and send invoices directly from your mobile device.
- Schedule jobs
- Manage customers
- Create estimates
- Send invoices
- Field service management
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FieldPulse field service management iOS app (requires FieldPulse account). Run your service business from anywhere with the best application for small and medium sized service contractors. Schedule jobs, manage customers, create estimates, send invoices, and more!
Customer Insight
This business tool helps evaluate homeowner financial reliability by providing key metrics like credit scores and discretionary income. Access detailed property information and share reports with your team through a secure platform.
- Financial reliability scores
- Homeowner credit scores
- Discretionary income data
- Telco risk assessment
- Property details
- Team sharing platform
- Automated report saving
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This tool is designed for businesses to evaluate the financial reliability of homeowner customers. The application provides a map view, enabling users to click on residential addresses and obtain measurements of the residents. The measurements include six parameters: Ability to Pay Score, Homeowner Credit Score, Discretionary Income Index, Discretionary Spending Amount, Telco Risk Score, and Property Details. Upon purchasing the homeowner report, the information is automatically saved into the folder system. The purchased report allows a team-sharing platform, facilitating information sharing among the individual business.
Screenshots
Verdict
The clearest difference is rating: FieldPulse at 4.0 against Customer Insight's 3.7. FieldPulse also leads on ratings volume (117 vs 6). Customer Insight's advantage is iOS requirement (12.0 vs 15.1). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FieldPulse holds the better App Store score, 4.0 against 3.7. That said, the two scores are not equally well evidenced: FieldPulse has 117 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 55% of FieldPulse's written reviews are positive against 50% of Customer Insight's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 7, 2026 and November 4, 2026 respectively.
| Parameter | FieldPulse | Customer Insight |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (117 ratings) — better | 3.7 (6 ratings) |
| Positive reviews | 54.8% of reviews — better | 50.0% of reviews |
| Number of ratings | 117 — better | 6 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 167 MB | 53 MB |
| Age rating | 4+ | 17+ |
| Developer | Flicent Inc | Customer Insight Inc. |
Customer experience
FieldPulse
Customer Insight
In-app purchases
FieldPulse
No in-app purchases
Customer Insight
No in-app purchases
Questions
Is FieldPulse free?
Is Customer Insight free?
Which has better reviews, FieldPulse or Customer Insight?
Do FieldPulse or Customer Insight have ads?
Which is updated more often, FieldPulse or Customer Insight?
Other comparisons
