Comparison

Thermo King Connect vs SUPPORT ELD

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Thermo King Connect

Monitor and control your Thermo King transport refrigeration units remotely. View unit details, manage alarms, and locate dealers. Requires a TracKing login for full access.

Highlights
  • View reefer location on map
  • Monitor unit details (set point, temp, alarms)
  • Send two-way commands
  • View and clear alarms
  • Connect via Bluetooth
  • Receive unit event notifications
  • Dealer locator and navigation
  • Access manuals and guides
Features
Read full description

The new Thermo King Connect app is your go to for all things Thermo King. This app combines the features of our older Thermo King Reefer and Thermo King Notify apps, but also adds in access to Thermo King manuals and an interactive dealer locator. ********************** ****** Please note, you must have a TracKing login to access some features of this app. ********************** ****** App features include: * View the location of the Truck\Trailer reefer on a map * View Reefer details for both single and multi-temp units including: * Set Point * Temperatures * Alarms * Door Status * Fuel Level * Send two-way commands * View and clear alarms * Connect to the reefer over Bluetooth * Receive Unit Event Notifications * Find and navigate to your closest Thermo King dealer for support and service * Access user guides, alarm code information, and manuals * Activate and De-activate Telematics Units * Activate and De-activate Third-Party Devices

About

SUPPORT ELD

A system designed to streamline fleet management for businesses. It simplifies the management of RODS, aids in vehicle maintenance, and helps reduce operating costs by preventing violations. This solution aims to optimize fleet capabilities and efficiency.

Highlights
  • Easy RODS management
  • Vehicle maintenance tracking
  • Violation prevention
  • Fleet optimization
  • Reduced operating costs
  • Quick setup
Read full description

If you are looking for a safe and effective option, SUPPORT ELD is a trustworthy system that takes only minutes to set up and can get your fleet up and running in no time. RODS are easily managed, and drivers appreciate the straightforward design and ease of use. SUPPORT ELD has been shown to reduce operating costs by preventing violations, keeping the truck in top condition with vehicle maintenance, and optimizing the fleet’s capabilities with its extra features. Take the chance and bring your fleet to the next level with SUPPORT ELD.

Screenshots

Thermo King Connect4 screens
SUPPORT ELD3 screens

Verdict

The call

The clearest difference is update cadence: Thermo King Connect at every 6 weeks against SUPPORT ELD's every 5 months. SUPPORT ELD's advantage is review sentiment (25% vs 11%) and iOS requirement (12.0 vs 15.1). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.8 for Thermo King Connect against 2.9 for SUPPORT ELD. Both are backed by a comparable volume of ratings — 18 and 18 respectively. Written reviews are what separate them: 11% of Thermo King Connect's written reviews are positive against 25% of SUPPORT ELD's.

UpkeepUpdate frequency

Thermo King Connect ships an update every 6 weeks, SUPPORT ELD every 5 months. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Thermo King Connect versus SUPPORT ELD: the parameters behind the verdict, then further details
ParameterThermo King ConnectSUPPORT ELD
PriceFreeFree
Rating2.8 (18 ratings)2.9 (18 ratings) — better
Positive reviews11.1% of reviews25.0% of reviews — better
Number of ratings1818
Update frequencyEvery 6 weeks — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.112.0 — better
Further details — not scored
Size118 MB32 MB
Age rating4+4+
DeveloperThermo King LLCSUPPORT ELD

Customer experience

Thermo King Connect

All ratings17 ratings
Positive41.2%
Neutral0.0%
Negative58.8%
Written reviews9 reviews
Positive11.1%
Neutral0.0%
Negative88.9%

SUPPORT ELD

All ratings13 ratings
Positive46.2%
Neutral0.0%
Negative53.8%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

Thermo King Connect

No in-app purchases

None

SUPPORT ELD

No in-app purchases

Questions

Is Thermo King Connect free?
Thermo King Connect is free to download, with no in-app purchases.
Is SUPPORT ELD free?
SUPPORT ELD is free to download, with no in-app purchases.
Which has better reviews, Thermo King Connect or SUPPORT ELD?
SUPPORT ELD is rated higher. Thermo King Connect averages 2.8 out of 5 from 18 ratings, while SUPPORT ELD averages 2.9 from 18 ratings.
Do Thermo King Connect or SUPPORT ELD have ads?
Neither Thermo King Connect nor SUPPORT ELD shows ads.
Which is updated more often, Thermo King Connect or SUPPORT ELD?
Thermo King Connect ships an update every 6 weeks, and SUPPORT ELD every 5 months. Most recently, Thermo King Connect was updated on November 7, 2026 and SUPPORT ELD on November 3, 2026.

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