Comparison

CRMChat vs 99客服系统

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

About

CRMChat

Features

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随时随地接收到用户的各种咨询，商家可以添加话术库、也可以对用户进行分组、加标签、加备注进行管理，是商家客户管理的工具

About

99客服系统

Features

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【主要功能】 -支持多商家多客服 -支持发语音、文字、图片、表情、文件、录制视频 -支持备注用户信息 -支持转接用户 -支持查看历史消息、离线消息 -支持消息撤回，脏字过滤

Screenshots

CRMChat4 screens

99客服系统3 screens

Verdict

The call

The clearest difference is iOS requirement: CRMChat at 9.0 against 99客服系统's 13.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard1 real difference · 5 level

CRMChat versus 99客服系统: the parameters behind the verdict, then further details
Parameter	CRMChat	99客服系统
Price	Free	Free
Update frequency	Fortnightly	Fortnightly
Ads	No	No
In-app purchases	No	No
Devices	iPhone, iPod	iPhone, iPod
Requires iOS	9.0 — better	13.0
Further details — not scored
Size	49 MB	5 MB
Age rating	4+	9+
Developer	西安众邦科技	亮李