Comparison

RAKEZ vs FZA Customer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RAKEZ

Manage your business within the UAE's dynamic economic zone. Track requests, make payments, and stay updated on the latest news. Access a client portal for renewals and bookings.

Highlights
  • Company Dashboard
  • Service Requests Status Tracker
  • E-Wallet for payments
  • Licence Renewal
  • Appointment Booking
  • Important Reminders
Features
Read full description

Ras Al-Khaimah Economic Zone (RAKEZ) is a powerhouse business and industrial hub in the UAE that uniquely offers customisable solutions to free zone and non-free zone businesses. Our mobile app allows you to track the status of your requests, raise enquires, get support, make payments as well as catch up on the latest news. It also provides direct access to RAKEZ Portal 360, a platform wherein our clients can initiate their renewal requests Download and explore key features like: 1. Company Dashboard 2. Important Reminders 3. E-Wallet 4. Licence Renewal 5. Service Requests Status Tracker 6. Appointment Booking 7. and many more

About

FZA Customer

Access a wide range of government services for businesses and the public. Manage company information, apply for permits, and get real-time support. Designed for ease of use and security.

Highlights
  • Create new business leads
  • Access service manuals and guides
  • Submit inquiries and cases
  • Live chat support 24/7
  • Apply for public services
  • Company and employee management
  • Track service requests and notifications
Read full description

**FZA Mobile App – Empowering Businesses and Public Users with Seamless Access to Free Zones Authority Services** The FZA Mobile App offers an array of public services accessible to all users, the app provides a range of features to help you manage your interactions with the Free Zones Authority of Ajman (FZA), UAE. ### **New Public Features:** - **Create a New Lead:** Interested in starting a business with the Free Zones Authority? Public users can now connect with a business consultant to begin the process of opening a new company. - **Access to Resources and Manuals:** Explore client services, service manuals, and guides without needing an account. - **FAQs and Knowledge Hub:** Access valuable information and insights about FZA services, operations, and processes through a comprehensive FAQ and Knowledge Hub. - **Contact Us and Case Submission:** Public users can submit inquiries or cases directly through the app to get assistance from FZA representatives. - **Live Chat Support:** Get real-time assistance from our service agents via live chat, available to both business users and the general public 24/7 directly from the App Home Page - **Apply for Public Services:** Public users can apply for services such as permits and third-party registrations without the need for login credentials. ### **Secure and User-Friendly Interface:** The app is designed with a focus on security and ease of use, ensuring that business users can securely access sensitive company information, while public users can easily benefit from accessible public services. ### **Key Features for Registered Business Users:** - **Company Management:** Access comprehensive details about your company, including license information, asset management, lease agreements, and other essential business data. - **Employee Management:** Track and manage your company’s employees with tools for reviewing employee records, visa statuses, and more. - **Service Requests:** Submit and monitor various requests directly through the app, such as applying for commercial permits or making amendments to your business information. - **Notifications:** Stay informed with real-time notifications regarding your company’s status, service submissions, renewal reminders, and more. - **Permit and Contractor Management:** Review and manage permits issued by FZA and maintain up-to-date records of your contractors and service providers. FZA Mobile App is your gateway to a comprehensive and seamless service experience. **Download the FZA Mobile App today to access the full range of features and services**

Screenshots

RAKEZ4 screens
FZA Customer4 screens

Verdict

The call

The clearest difference is iOS requirement: RAKEZ at 15.6 against FZA Customer's 17.0. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for RAKEZ against 5.0 for FZA Customer. Both are backed by a comparable volume of ratings — 4 and 3 respectively.

UpkeepUpdate frequency

RAKEZ ships an update every 6 weeks, FZA Customer every 2 months. The most recent releases landed on October 22, 2026 and October 24, 2026 respectively.

Scorecard1 real difference · 8 level
RAKEZ versus FZA Customer: the parameters behind the verdict, then further details
ParameterRAKEZFZA Customer
PriceFreeFree
Rating5.0 (4 ratings)5.0 (3 ratings)
Number of ratings4 — better3
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better17.0
Further details — not scored
Size39 MB104 MB
Age rating4+4+
DeveloperRas Al Khaimah Economic ZoneAjman Free Zone Authority

Customer experience

RAKEZ

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

FZA Customer

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

RAKEZ

No in-app purchases

None

FZA Customer

No in-app purchases

Questions

Is RAKEZ free?
RAKEZ is free to download, with no in-app purchases.
Is FZA Customer free?
FZA Customer is free to download, with no in-app purchases.
Which has better reviews, RAKEZ or FZA Customer?
RAKEZ and FZA Customer are both rated 5.0 out of 5 on the App Store, from 4 and 3 ratings respectively.
Do RAKEZ or FZA Customer have ads?
Neither RAKEZ nor FZA Customer shows ads.
Which is updated more often, RAKEZ or FZA Customer?
RAKEZ ships an update every 6 weeks, and FZA Customer every 2 months. Most recently, RAKEZ was updated on October 22, 2026 and FZA Customer on October 24, 2026.

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