ITL SMS vs ModPhone

Make and receive text messages using your business phone number! • Use your business phone number to text instead of your personal number • Send and receive text and picture messages to/from any cell phone number in the continental US View your messages on multiple devices: • Use your account on multiple devices with one sign-in • Access your messages from any computer via your browser (Chrome/Firefox/Edge) • Multiple users can access the same number so you or your team can reply to any message Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.

ModPhone gives your business a virtual employee that answers the phone like your best staff member, 24 hours a day, in nearly any language. It does not just take a message. It answers questions from your own website and documents, books appointments, texts callers the details they need, and transfers the call to the right person when a human should step in. The ModPhone app puts your virtual employee in your pocket. SEE EVERY CONVERSATION - Calls, texts, web chats and emails in one place - Full transcripts and a clear AI summary of every call - Listen to recordings and see who called, when, and why - Know at a glance what needs your attention SHAPE HOW IT SOUNDS - Choose a natural voice and set the speaking speed - Write the greeting and the personality your callers hear - Give it standing instructions and the answers to your most common questions TEACH IT YOUR BUSINESS - Add your website and it learns your services, hours and policies - Review and edit every fact it knows - Upload documents so it can answer detailed questions HAND OFF TO THE RIGHT PERSON - Transfer callers to a main number or to specific departments - Set up a phone menu so callers can route themselves BOOK AND FOLLOW UP - Let your virtual employee book appointments on your calendar - Review upcoming appointments from the app WORKS WITH YOUR TOOLS Connect Google Calendar, Outlook, Google Drive, OneDrive, Google Sheets, HubSpot, GoHighLevel, Shopify, Slack, Gmail and custom webhooks, so the work your virtual employee does lands where your team already works. BUILT FOR REAL BUSINESSES All kinds of organizations, from tax and accounting firms, school districts, cities and towns, auto shops to local businesses, use ModPhone so every caller gets a real answer, even after hours and on the busiest days. YOUR TEAM, YOUR ACCESS Invite teammates, control who can view and who can edit, and switch between your phone numbers in a tap. The ModPhone app is a companion to your ModPhone account. Sign in with your existing account, or create one in the app to set up your first virtual employee from your website in minutes.