Plan2Play Bridge vs Bridge Softphone

Plan2Play Bridge is an easy to use app that works with Twilio to send and receive SMS messages and make and receive voice calls to help Membership Organizations keep track of all their members, leads and prospects in one place. Bridge works with your own Twilio number and is fully integrated into the Plan2Play ARC CRM - making it easy to know who you are communicating with. With AI enabled communication we help you close more deals and impact more clients. Requirements: 1. Twilio Account 2. Twilio Number 2. Plan2Play ARC Account Key Features: -Personal but automated - Initiate a conversation with automation but continue 1 on 1 with personal conversations once your lead or prospect responds -Make and receive voice calls -Route calls to team members using an interactive voice response system -Voice Mail -Push Notifications when messages are received -Unread message notifications -Ability to update CRM records and make comments on leads, prospects or members This application does not store any of your data but does require a Plan2Play ARC account to connect with Twilio.

With Bridge Softphone apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are. What Bridge Softphone brings to your team: **Complete UC solution that works with your Bridge Communications accounts** • Collaborate with your team wherever you are. • Make video calls, organize audio conferences and group chats, create public channels, share files, and much more. **Easily and securely organize remote work for your employees** • Dial external numbers using corporate identity/phone numbers. Receive calls through your phone system extension. • Keep track of your business communications with the detailed customer profiles and history of communications organized by each contact. **Enhanced connectivity and call quality even with an unstable internet connection** • With push notifications you can stay connected anywhere you are while providing outstanding customer service. • Bridge Softphone enhances the connectivity and the quality of voice implementing the best-in-class audio codecs. **Keeps your conversations and data secure.** • Bridge Softphone apps provide encryption for calls, messages, and data by default using the strongest block cyphers available. To use this app a subscription to Bridge Communications service is required.