Wums vs Werkstate

WUMS - Werkstatt - und Mobilitäts Service. Mit Hilfe dieser App können MitarbeiterInnen der Post AG eine Kontrolle Ihrer Fahrzeuge durchführen und den Werkstätten der Post AG Reparaturaufträge erstellen.

Werkstate is the all-in-one app for your workshop – especially auto, motorcycle and bicycle shops (including e-bikes), plus tire service and paint. Also electronics, tailoring, watchmakers, jewelry, instruments and shoe repair. From request through job board and planning to invoice and pickup: everything in one app, in your branding. FOR EVERY WORKSHOP • Auto, motorcycle, bicycle – labels and fields adapt (license plate, frame number, serial number) • Tires, paint, electronics, garment, watchmaker, jewelry, instruments, shoes • Service products and catalogs per trade JOBS FROM REQUEST TO PICKUP • Job board with your own status columns – just drag the cards • Create a job in a few steps: customer, object, services, line items, signature • Repair requests: customers send their issue with photos – turn it into a job with a wizard • Follow-up questions on the job, automatic status emails • Print a one-page A4 sheet with QR code – as a hang tag on the vehicle or bike • Acceptance and handover signature on the device QUOTES AND INVOICES • Create quotes and invoices as PDF from the job and email them • E-invoicing: XRechnung 3.0 embedded in a ZUGFeRD/Factur-X PDF • Hourly rate, labor and parts catalog, automatic totals and VAT • Small-business rule (§19 UStG), VAT ID, IBAN, payment terms PLANNING AND CALENDAR • Planning calendar for repair dates by week and month • Calendar with appointments and planned jobs – filterable by employee • Capacity per day and employee: fully booked days are blocked automatically • Business hours, vacation, closing days, lead time, cancellation window • Drop-off and pickup windows: customers book their own slot • Free-slot push: send open slots to customers, with optional discount CUSTOMERS AND OBJECTS • Customer file with contact, objects, history and loyalty points • Vehicle, motorcycle and bicycle files with custom fields per trade • Connect customers via 8-digit shop code, QR code or invite link MARKETING AND RETENTION • Marketing campaigns with image and text pushed to all connected customers • Loyalty program with points and rewards • Service reminders at a self-chosen interval TEAM • Add employees, assign access rights and responsibilities • Working hours and breaks per employee • Employee view "My Day" with their own jobs and appointments FOR YOUR CUSTOMERS – FREE • Submit a repair request with photos • Track the job live: status, line items, questions • Book drop-off and pickup, see history, collect loyalty points • Connect to several shops and switch easily ALSO INCLUDED • Your own branding: logo, brand colors, light and dark mode • Requests and appointments also work in the browser • German, English, Spanish, French – iOS, Android and browser app • Full data export and DPA on demand Download now and run your workshop digitally. Terms of Use (EULA): https://werkstate.app/terms.html Privacy Policy: https://werkstate.app/privacy.html