Sandvik Remote Support vs Deswik.Operator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sandvik Remote Support
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Sandvik Remote Support provides expert help for troubleshooting - Connect and share your view with a mobile device or smart glasses with the right remote expert. - Stream live-video to show the situation at the site. - Collaborate with video, audio and chat in order to get help and guidance from the expert instantly. - Resolve the issues faster and get the job done. Smart request handling system for experts - Open a ticket with the Expert portal tools and connect with the field worker using mobile device or computer. - See field worker’s view and the exact situation at the site. - Guide the work in real-time and send annotated images, documents and links to the field worker. - Resolve issues together with the field worker. Features - Video & audio communication - Offline mode - Chat - Annotation tools - File transfer and storage - Language translation - Request handling and session storage - User management - Support for mobile devices and smart glasses - Secure communications - Integration and customisation
Deswik.Operator
This app digitizes work management for field operators, providing access to shift schedules and enabling direct feedback on tasks. It offers a live view of operational plans, equipment status, and location details, streamlining field operations.
- Digital work management interface
- Integrated shift schedule access
- Direct feedback on work tasks
- Live operational shift plans
- Equipment status dashboard
- Location information and history
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Deswik.OPS – Operator App extends Deswik.OPS beyond the control room, by making the integrated shift schedule of work available to operators in the field and by allowing operators to provide feedback on their work tasks directly from the field, rather than on paper or by radio calls. The Operator App provides a digital software interface for work management on and off-machine, with a view on complete operational shift plans rather than just primary fleet management. The Deswik.OPS Operator App is specifically designed to make the operator’s job easier by: • Enabling the easy capture of production data • Keeping up-to-date with a live shift plan displayed by location, operator or equipment • Checking the status of equipment on the dashboard and easily drilling down into it for more information • Getting location information from the location dashboard with plans, location history and notes included • Exploring the status of locations, equipment and planned tasks with the interactive map
Screenshots
Verdict
The clearest difference is update cadence: Deswik.Operator at every 2 weeks against Sandvik Remote Support's every 2 months. Deswik.Operator also leads on iOS requirement (12.2 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sandvik Remote Support ships an update every 2 months, Deswik.Operator every 2 weeks. The most recent releases landed on September 17, 2026 and September 2, 2026 respectively.
| Parameter | Sandvik Remote Support | Deswik.Operator |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (1 ratings) — better |
| Number of ratings | — | 1 — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.2 — better |
| Further details — not scored | ||
| Size | 68 MB | 183 MB |
| Age rating | 4+ | 4+ |
| Developer | Softability Group Oy | Deswik |
In-app purchases
Sandvik Remote Support
No in-app purchases
Deswik.Operator
No in-app purchases
Questions
Is Sandvik Remote Support free?
Is Deswik.Operator free?
Do Sandvik Remote Support or Deswik.Operator have ads?
Which is updated more often, Sandvik Remote Support or Deswik.Operator?
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