K vs DM GO

K-Desk" is iOS based Customer Mobile Application exclusively designed and developed for our customers. It has many features like Product Catalogue, Service Call Creation, Profile management, Feedback submission, Machine Ad Listing, Parts ordering, Events & Machine Service History etc. It enables the customer to register Real Time Service calls & track its progress. The customer can submit genuine feedback after call completion. Apart from these features Customer can access our Product Range and download brochures and access the links our digital platforms i.e. Facebook, YouTube, official Website etc

DM GO is a mobile application developed by Digital Magic for Local Cable Operators (LCO) to efficiently manage subscribers, services, and daily operations. Key Features: • Dashboard overview with real-time operator and subscriber statistics • Manage customer accounts and subscription details • Easy recharge and renewal management • Change base plans and channel packages • Integrated complaint management system • Wallet and transaction tracking • Inventory management for set-top boxes (STB) • Detailed reports and business analytics DM GO simplifies cable operator workflows by bringing customer management, billing, and service operations into one powerful and easy-to-use platform.