SureStep mobile vs Rocket Close

SureStep™ mobile is both a data collection app and an assignment management app that enables appraisers to track their appraisal assignments from beginning to end, view subject property data from public records, launch driving directions to a property and perform a full collection of the inspection data, images, sketch and notes for an appraisal assignment.

Rocket Close is the official mobile workspace for appraisers and notary signing agents contracted with Rocket Close. Sign in with your vendor credentials to manage your orders, schedule, documents, and payments on the go. A Rocket Close vendor account is required. This app is for on-boarded appraisers and signing agents only, it does not offer public sign-up. Capabilities For Appraisers: • Pipeline & new orders: review, accept, or decline appraisal inspections, as well as propose conditions for acceptance. • Scheduling: schedule and reschedule inspections with built-in calendar sync. • Status updates: keep orders moving with quick status and due date extension requests. • Track and manage Performance metrics, Payment History, Credentials and more in the profile. • View order documents, lender instructions, contacts, messages, and a map view of your assigned and potential orders. • Get answers to appraisal and platform related questions through Rocket Assist AI companion. • Push notifications and alerts for targeted order updates. Capabilities for Signing Agents: • Appointments: see your closing calendar at a glance. • New signings: accept or decline assignments. • Update Rocket Close about appointment statuses from Client Contacted thru Docs Dropped Off. • View closing instructions, borrower contact options, and personal notes in each appointment. • Upload appointment-specific documents like scanbacks, borrower/signer identification, or Texas 50A6 invoices. • Launch the Clear Sign portal for eClosings when using an iPad. • Manage your Out of Office, Payments, Scorecard, and Fees in the Profile. • Push notifications and alerts for targeted appointment updates. Rocket Assist (For Appraisers): Rocket Assist provides informational support only. It is not a substitute for professional appraisal judgment or legal advice. Support: Appraisers call 1-888-729-6339 or text 1-313-379-6542. For payment questions, email vendorpayables@rocketclose.com. Signing agents call 1-888-784-2523 or email NotaryVendorOversight@rocketclose.com. Learn more at https://www.rocketclose.com.