BusinessChat.io vs Kernel Message

BusinessChat is a customer communication platform that puts your team’s shared inbox on iPhone. Reply to customers on WhatsApp, Instagram, and website live chat from one shared inbox. Pick up conversations started by teammates, send approved WhatsApp message templates, share products from your catalog, and keep conversations moving wherever you are. ONE SHARED TEAM INBOX • Manage customer conversations across WhatsApp, Instagram, and website live chat • Use custom views and filters to focus on the conversations that matter • Assign conversations to teammates or teams • Organize conversations with topics and search across your inbox BUILT FOR REAL CONVERSATIONS • Send approved WhatsApp message templates with variables • Share products from your catalog without leaving the conversation • Record and send voice notes • Capture, edit, and send photos and videos • Send and receive photos, videos, documents, locations, orders, and interactive messages WORKS WHEREVER YOU ARE • Access drafts and recent conversations from your device • Queue messages when you are offline and send them when your connection returns • See real-time delivery and read receipts NEVER MISS A CUSTOMER • Receive push notifications when customers reply • Open the relevant conversation directly from a notification • Choose which notifications you receive FOR TEAMS AND AGENCIES • Switch between workspaces without signing out • Use the app in English or Arabic, including right-to-left layouts BusinessChat requires an active BusinessChat account. Visit businesschat.io to create an account or contact our team.

Kernel Message is the mobile companion for your customer-messaging workspace by Kerneltics. Reply to customers, monitor your team's shared inbox, and stay on top of every conversation from wherever you are. FEATURES • Shared team inbox so you can see and answer all your customer conversations in one place • Real-time messaging with photos, files and voice notes • Instant push notifications for new customer messages • Conversation status and assignment, so nothing falls through the cracks • Dashboard overview of your messaging activity • Full Arabic and English support, including right-to-left layout • Secure sign-in that keeps your data inside your business workspace WHO IS IT FOR Businesses that talk to their customers over messaging: sales teams, support teams, and store owners who want to answer faster from anywhere. Kernel Message requires an active business account in your company's messaging workspace. Ask your workspace administrator for access, or visit https://k-message.kerneltics.com to get started.