CharterUP for Drivers vs FT Driver App

Introducing CharterUP for Drivers, an easy-to-use application for bus drivers and owner-operators on the CharterUP network. If your bus company is on the CharterUP network of operators, use this application to view assigned trips, get real-time job updates, and send tracking updates to your riders. Get a digitalized dispatch experience without having to call your office. Check back often for app updates as we are always working to make our products top in the industry. Need help? Email drivers@charterup.com

The FASTTRAK Driver App is a dedicated dispatch, tracking, and operational tool designed specifically for commercial drivers and chauffeurs operating on the FASTTRAK platform. Engineered to optimize your daily workflow, this app connects seamlessly with your company’s dispatch center to deliver real-time trip information, accurate navigation routing, and automated status updates—ensuring a smoother, more efficient experience on the road. WHAT’S NEW IN VERSION 4.0 FASTTRAK Driver App v4.0 has been completely redesigned and rebuilt from the ground up to offer a faster, more reliable experience with a clean, modern interface. CORE FEATURES & CAPABILITIES: • REDESIGNED TRIP LIST & TIMELINES View your schedule effortlessly using our brand-new tabbed layout. Instantly track your Pending, Current, and Completed jobs with live trip counts. Jobs are displayed as highly readable summary cards featuring a vertical stop timeline, vehicle information, and inline action buttons. • ADVANCED PENDING TRIP MANAGEMENT Manage your incoming workload without diving into menus. Confirm or reject trip assignments directly from your trip cards. (When enabled by your fleet operator, you can also view and claim unassigned group jobs via the new "Available" trips tab). • INSTANT STATUS UPDATES Keep dispatchers and passengers informed in real-time. Update your trip progression inline with single-tap status advancements (En Route, On Location, On Board, and Dropped) or choose custom statuses directly from your trip view. • STREAMLINED CLOSING & BILLING WORKFLOWS Take control of your post-trip administrative tasks. Use the new "Closeout" workflow to finalize driver notes, odometer readings, and custom trip expenses (such as tolls or parking). Instantly remove finalized trips from your active view to notify billing that your job is ready for final processing. • PERSISTENT BOTTOM NAVIGATION Jump between essential tools with a brand-new persistent bottom navigation bar. Access your Driver Schedule Calendar, return Home to your active trip list, or review your earnings instantly from any screen. • TRANSPARENT DRIVER PAY RECORDS Track your personal financial history directly in the app. The updated card-based Driver Pay layout gives you 90 days of transparent payment history, including scheduled dates, actual trip dates, amounts, and payment statuses. • INTEGRATED TRIP LEGEND & UTILITIES Never guess what an icon means. Use the new built-in Trip Legend popup to instantly translate trip status markers like VIP indicators, Special Handling requirements, Garage Times, Spot Times, and balances due. Launch your phone’s native GPS navigation directly from any trip card with a single tap. • CUSTOM OPERATOR INTEGRATIONS Access your company's standard operating procedures (SOPs), specialized driver training links, or internal support portals directly through custom web links seamlessly embedded by your fleet manager. IMPORTANT OPERATIONAL NOTES: • Background Location Tracking: This application requires continuous background and precise location tracking (GPS) to provide real-time updates to dispatchers and accurate ETAs to passengers. Location tracking is active ONLY when you are explicitly toggled "On Duty" in the app. It is never tracked when you are Off Duty. • Account Registration: Drivers cannot register an account directly through this app. You must have a registered email address and password provided by a fleet operator utilizing the FASTTRAK Express or Ultimate cloud systems.