Comparison

RICOH Support Station vs Air Printer App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RICOH Support Station

This app simplifies RICOH printer and MFP management. It offers setup guides, status checks, supply ordering, and troubleshooting assistance directly from your smart device. Print and scan documents with ease.

Highlights
  • Easy printer setup guide
  • Network connection and registration
  • Printer driver installation guidance
  • Print documents and photos
  • Scan and save documents
  • Check printer status and toner levels
  • Order replacement supplies
Features
Read full description

"RICOH Support Station" assists you in every step of the way in working with your RICOH printer. You can directly access easy setup guide, check the machine’s status and toner levels, and order supplies from your smart device. RICOH Support Station also navigates you to find answers to your questions about your printer or MFP. Main features Easy printer or MFP setup guide: - Provides guidance for every step of the process from unboxing, loading paper and installing toner or ink for ready to use. Network setting guide and registration on your smart device: - Provides guidance on how to connect your printer or MFP to network. - Automatically searches for your printer or MFP to register it on RICOH Support Station App. *Your smart device and printer or MFP must be connected to the same network. Printer driver installation guide: - Provides guidance to a website to download printer drivers to your PC. Printing: - Available to print documents and photos stored locally in your device or in OneDrive, Dropbox, Google Drive or Box. Scanning: - Available to save scanned documents and photos to your device. - Available to share scanned documents and photos with other apps. Checking printer or MFP status and toner or ink levels: - Available to check how much toner remains. - When it is almost depleted, a message notifies that a replacement toner is required. Easy supply ordering guide:* - Guides you access to ordering page for replacement toner. *Pre-registration is required. *This function may not be available in some regions. Troubleshooting guide of your printer or MFP - Guides you to access FAQ or operating manual of the registered printer or MFP. Supported languages: - English, French, German, Italian, Spanish, Dutch, Japanese For details, please refer to the following URL: https://www.ricoh.com/software/support-station/gateway

About

Air Printer App

Easily print documents and photos directly from your iOS device. This app offers a built-in scanner, the ability to print large posters, and even extract text from images. Enjoy seamless printing with compatible HP, Epson, Brother, and Canon printers.

Highlights
  • Scan documents with iPhone camera
  • Print photos from camera/gallery
  • Print documents from iCloud
  • Print large posters
  • Copy text from photos
Features
Read full description

Air Printer App: Air Print helps you print photos and documents from your iPhone or iPad. Choose any AirPrint-compatible printer, including HP, Epson, Brother, or Canon, and start printing in just a few seconds. Whether you need to print an important document, a memorable photo, a large poster, or extracted text, this all-in-one printer app provides convenient tools for your everyday printing needs. KEY FEATURES ◆ PRINT FROM IPHONE OR IPAD
 Print documents and photos wirelessly from your iPhone or iPad using an AirPrint-compatible printer. No additional drivers or complicated setup are required. ◆ PRINT PHOTOS
 Choose your favorite photos from your camera or photo library and print them within seconds. Select and print multiple photos whenever needed. ◆ PRINT DOCUMENTS
 Access documents stored on your device or in iCloud and send them directly to your smart printer. Conveniently manage and print your important personal, school, or business files. ◆ SCAN DOCUMENTS
 Turn your iPhone or iPad into a portable document scanner. Use your device’s camera to scan documents, receipts, forms, notes, and photos, then prepare them for printing. ◆ PRINT LARGE POSTERS
 Transform your favorite photo into a large poster. Divide an image across multiple printable pages, adjust the layout according to your needs, and combine the printed pages to create a bigger poster. ◆ COPY TEXT FROM PHOTOS 
Extract text from photos and scanned images using built-in text recognition. Copy, edit, save, share, or print the extracted text whenever you need it. ◆ WEB PAGES 
Enter anything on the web and print it instantly with our smart printer. ◆ CUSTOMIZE PRINT SETTINGS
 Prepare your content before printing by adjusting available options such as paper size, page orientation, number of copies, color preferences, and layout. AIRPRINT SUPPORT Air Printer App works with AirPrint-compatible models from popular manufacturers, including HP, Epson, Brother, Canon, Samsung, Dell, Lexmark, Xerox, Panasonic, Ricoh, Toshiba, Sharp, and many others. Your iPhone or iPad and printer must be connected to the same Wi-Fi network, and the selected printer must support AirPrint. EVERYDAY PRINTING MADE SIMPLE Air Printer App is suitable for printing: • Photos and images 
• Scanned documents 
• Personal and business files 
• Receipts and forms 
• School assignments 
• Travel documents 
• Large posters 
• Text extracted from images From scanning a document to printing a photo, Air Printer App brings essential printing tools together in one convenient place. Choose your content, select your printer, and print in just a few simple steps. Download Air Printer App today and make printing from your iPhone or iPad faster, easier, and more convenient. Subscription Options: - Air Printer App is free to download. It contains preferable auto-renewing subscription options for Unlimited Use. - Once you subscribe to any of your preferable options, you can enjoy all the features of the app. - Payment will be charged to iTunes Account at confirmation of purchase. - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Privacy Policy: https://sites.google.com/view/nilu-technologies/privacy-policy Terms of Use: https://sites.google.com/view/nilu-technologies/termsconditions

Screenshots

RICOH Support Station4 screens
Air Printer App4 screens

Verdict

The call

The clearest difference is review sentiment: RICOH Support Station at 100% against Air Printer App's 26%. RICOH Support Station also leads on in-app purchases (none vs 4) and ads (none vs shown). Air Printer App's advantage is update cadence (every 6 weeks vs every 3 months). On price, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Air Printer App sells 4 in-app purchases, starting at $3.99 per 7 days. RICOH Support Station asks for nothing beyond the download.

UpkeepUpdate frequency

RICOH Support Station ships an update every 3 months, Air Printer App every 6 weeks. Both last shipped on November 3, 2026.

Scorecard5 real differences · 5 level
RICOH Support Station versus Air Printer App: the parameters behind the verdict, then further details
ParameterRICOH Support StationAir Printer App
PriceFreeFree
Rating—4.0 (2.8K ratings) — better
Positive reviews100.0% of reviews — better25.6% of reviews
Number of ratings—2.8K — better
Update frequencyEvery 3 monthsEvery 6 weeks — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.0
Further details — not scored
Size66 MB33 MB
Age rating4+4+
DeveloperRicoh Co., Ltd.Nilu Technologies

Customer experience

RICOH Support Station

Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Air Printer App

All ratings2,767 ratings
Positive73.7%
Neutral4.2%
Negative22.1%
Written reviews82 reviews
Positive25.6%
Neutral4.9%
Negative69.5%

Bugs and requests

RICOH Support Station

Not enough reviews yet to summarise bugs or requests.

Air Printer App

Reported bugs

3 issues
  • Printer not recognized
  • Continuous printing issues
  • Printing quality problems

Requested features

3 requests
  • Improved compatibility with more printer models
  • Easier setup process
  • Better error handling and troubleshooting

In-app purchases

None

RICOH Support Station

No in-app purchases

4 purchases

Air Printer App

Subscriptions2
  • Air Printer Pro3 Days trial$3.997 Days
  • Air Printer Pro Yearly$19.991 Year
One-time2
  • Remove Ads$9.99
  • Lifetime Premium Access$29.99

Questions

Is RICOH Support Station free?
RICOH Support Station is free to download, with no in-app purchases.
Is Air Printer App free?
Air Printer App is free to download, with in-app purchases available.
Do RICOH Support Station or Air Printer App have ads?
Air Printer App shows ads; RICOH Support Station does not.
Which is updated more often, RICOH Support Station or Air Printer App?
RICOH Support Station ships an update every 3 months, and Air Printer App every 6 weeks. Most recently, RICOH Support Station was updated on November 3, 2026 and Air Printer App on November 3, 2026.

Other comparisons