SendSquared vs CFHLA HEAT

SendSquared is the AI CRM for hospitality. Vacation rental managers, resorts and hotels use it to turn every guest conversation into a relationship, and every relationship into direct bookings. This app puts your SendSquared workspace in your pocket. ONE INBOX FOR EVERY GUEST CHANNEL • SMS, email, WhatsApp, Airbnb and calls in one conversation timeline • Reply from your business numbers, never your personal phone • Quick reply templates and full message history for context • Assign conversations to teammates and mark them complete • See when SendSquared AI agents are handling a guest, and step in at any time KNOW EVERY GUEST • Guest and owner profiles connected to your property management system • Reservation details, upcoming and past stays, revenue, tags and notes • Share digital guidebooks and house rules • Call, text or email a guest with one tap from their profile CALLS AND VOICEMAIL • Click-to-call from any contact or reservation on your business lines • Call recording, call transfer and call dispositions • Voicemail with playback and transcription • Pairs with SendSquared AI Voice for 24/7 coverage and warm transfer to your team LEADS AND FOLLOW-UP • Track leads through your pipeline with value, travel dates and party size • Tasks with priorities, due dates and owners so nothing slips • Notifications for new messages, assigned tasks and voicemails BUILT FOR HOSPITALITY TEAMS • Vacation rentals, resorts and hotels, from one property to multi-property operators • Integrates with PMS platforms including Barefoot, Streamline, Guesty, Escapia, RDP, Cloudbeds, Hostaway, StayNTouch, Visual One and Oracle OPERA • Owner tools for managers who work with homeowners The app requires a SendSquared account. Visit sendsquared.com to learn more or book a demo.

The Central Florida Hotel & Lodging Association’s HEAT (Hospitality Expo and Tradeshow) app allows exhibitors and attendees to utilize an interactive floorplan, easily search for participating exhibitors, view the event schedule, vote on their favorite food item in the Ultimate Chef Competition, vote for their favorite decorated exhibitor booth, and more.