Comparison

HELPme vs HostMyText

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HELPme

This app provides instant access to support and resources for organizations and their communities. Users can find customized information, connect with crisis counselors via text, or anonymously request help. Administrators can manage resources, communicate securely, and send broadcast messages.

Highlights
  • Customized community resources
  • Crisis text line access
  • Anonymous help request service
  • Two-way secure messaging
  • Central admin platform
  • Broadcast message capability
Read full description

HELPme makes it easy for schools and other organizations to give everybody access to support and resources. The three main access methods are: • RESOURCES - customized information and help at your community, local, state, and national levels • CRISIS TEXT LINE - reach out to trained crisis counselors via text • ASK FOR HELP - an anonymous request service for your school or community. It includes a two-way Messenger to continue a conversation linked to the original request. With this free mobile HELPme app, people have instant access to information and counselors when needed. Asking for help for themselves or others is just a tap away. Administrators in an organization use a smart and easy central admin platform where they can review incidents, communicate securely via two-way messaging, and manage resources supplied through the app. They can also send broadcast messages to app users in the organization. The HELPme app and central platform support private, secure, and anonymous access, and help create safe, smart places for people to live, work, and learn.

About

HostMyText

Streamline business communication with a comprehensive texting solution. Manage conversations, customer data, and opt-ins efficiently. Enables team collaboration and automated responses for enhanced customer and employee engagement.

Highlights
  • Text-enable existing business numbers
  • Shared team inbox for conversations
  • Sync messages across devices
  • Group notifications for subscribers
  • Automatic replies to common questions
  • Website chat widget (Pro)
  • Voice-initiated messaging (Pro)
Features
Read full description

HostMyText is a complete business texting solution that helps organizations communicate safely and effectively with their employees and customers via text. HostMyText makes it simple for companies to manage their incoming and outgoing text conversations, customer data and opt-ins. Approved staff members can work together to answer texts more efficiently on behalf of the organization. Plus, HostMyText is backed by HostMy, a hosted communications services company built on customer care. The HostMyText service* includes: • Text-Enable Business Numbers: Send and receive texts from your existing business phone numbers. • Shared Team Inbox: Manage all incoming and outgoing text conversations in one place. • Syncing Across Devices: View and respond to messages anytime and from anywhere by logging into the HostMyText desktop or mobile app. • Group Notifications: Send timely updates and notifications to any group of subscribers including your employees and customers. • Automatic Messages: Set auto-replies to common questions. • Website Widget: Start a text conversation from any website. (Pro feature) • Voice-Initiated Messaging: Allow callers to text instead of waiting on hold or in a queue. (Pro feature) • Permission Management: Automatically manage consent from incoming texts. (Pro feature) * Use of the HostMyText app requires an affordable monthly subscription to HostMyText. For more information and to register, visit: https://signup.hostmy.com/register

Screenshots

HELPme4 screens
HostMyText4 screens

Verdict

The call

The clearest difference is rating: HostMyText at 5.0 against HELPme's 4.0. HELPme's advantage is monetization model (free vs subscription) and ratings volume (23 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HostMyText holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 23 and 5 respectively.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on November 3, 2026 and November 12, 2026 respectively.

Scorecard4 real differences · 6 level
HELPme versus HostMyText: the parameters behind the verdict, then further details
ParameterHELPmeHostMyText
PriceFreeFree
Rating4.0 (23 ratings)5.0 (5 ratings) — better
Positive reviews75.0% of reviews—
Number of ratings23 — better5
Update frequencyEvery 6 weeksEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size61 MB54 MB
Age rating4+4+
DeveloperLightspeed Solutions, LLCIPSBS Managed Services

Customer experience

HELPme

All ratings23 ratings
Positive73.9%
Neutral0.0%
Negative26.1%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

HostMyText

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

HELPme

No in-app purchases

None

HostMyText

No in-app purchases

Questions

Is HELPme free?
HELPme is free to download, with no in-app purchases.
Is HostMyText free?
HostMyText is free to download, with no in-app purchases.
Which has better reviews, HELPme or HostMyText?
HostMyText is rated higher. HELPme averages 4.0 out of 5 from 23 ratings, while HostMyText averages 5.0 from 5 ratings.
Do HELPme or HostMyText have ads?
Neither HELPme nor HostMyText shows ads.
Which is updated more often, HELPme or HostMyText?
HELPme ships an update every 6 weeks, and HostMyText every 6 weeks. Most recently, HELPme was updated on November 3, 2026 and HostMyText on November 12, 2026.

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