ABBinEnergy vs ABB Infoservice

As we look ahead to the future, ABB is making a world of difference today with safer, smarter and more sustainable solutions for tomorrow’s world. In this application, we celebrate our inspiration and invite you to discover some of the success stories that highlight our focus on delivering value for our customers and to share your experiences and successes with our vibrant community by contributing your images, media and narratives with us and everyone who uses this application. In this app we brainstorm how to improving people’s lives by making the use of our planet’s resources safer, smarter and more sustainable. We come together to discuss how to engineer innovative and integrated solutions that digitize, automate and electrify industry. We connect people and technologies to help customers succeed for life and communities to advance.

Now you can supervise your ABB robots easily from a mobile app. Stay informed about your robot’s most important events with just a few swipes. If you have any questions or concerns, you have the option to chat with a specialist directly through the app. With ABB Infoservice, you receive instant access to operating status, records of service interventions, and an overview of your robots and accessories that suit them all in one place. We continuously monitor all events related to your robots. ABB Infoservice will always notify you, so you will never miss any crucial information. We are always happy to help you detect a potential defect and eliminate it via chat. You decide whether you want to handle the repair yourself or request the assistance from the ABB service department. During an urgent hotline intervention, you can use the chat in the app, confirm the dispatch, and track the technician's arrival status. Just as easily, you can view an overview of your ABB robots with all the information you need in the Robots section. And if you need new accessories, simply choose from the offer and send us a non-binding inquiry. Servicing industrial robots has never been simpler! Contact your sales representative today to take advantage of all the benefits ABB Infoservice has to offer. Functions: Events - information channel of the Digital Service • Chat (including images and videos) • Connected Services • Information • News • Hotline • Service Cases - records of all service interventions • Documents • Used spare parts • Hours worked My robots - device list • Overview • Notes • Mechanical units • Documents Accessories - offer of the most requested accessories Contacts • Hotline • Service • Preventive controls • Spare parts • Technical support • System service • Training