Amcrest View Pro 2 vs Helix Pro
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amcrest View Pro 2
Monitor your Amcrest IP cameras, DVRs, and NVRs remotely. This application allows you to view live feeds from your security devices directly on your iOS device, providing peace of mind and enhanced home security.
- Live camera viewing
- Remote access
- Monitor IP cameras
- Monitor DVRs
- Monitor NVRs
- Home security
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The Amcrest View Pro 2 app was specifically designed for our Amcrest IP Cameras, HDCVI DVRs, and NVRs. Watch your cameras live using your iOS device! As a leader in the home security space, Amcrest offers products to help you and your loved ones feel safe, no matter where you are. With the Amcrest View Pro 2 app, it's simple to check in on what you care about, from anywhere.
Helix Pro
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The Helix app is purpose-built to support the complete lineup of Helix security products. Easily view live video, monitor activity, and stay connected from your mobile device. Helix is committed to creating a more secure world through reliable and intuitive security solutions. With the Helix app, accessing what you care about is simple, secure, and available wherever life takes you.
Screenshots
Verdict
Amcrest View Pro 2 and Helix Pro are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Amcrest View Pro 2 | Helix Pro |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (93 ratings) — better | — |
| Positive reviews | 14.9% of reviews | — |
| Number of ratings | 93 — better | — |
| Update frequency | Every 8 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 231 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | Amcrest | Amcrest |
Bugs and requests
Amcrest View Pro 2
Reported bugs
50 issues- Push notifications stopped working
- Playback stalling, skipping, jumping to beginning
- App closes current camera or exits full screen
- Event notifications not provided
- Motion sensor enabled but push notifications not working
Show 45 moreShow fewer
- App will not let user view cameras
- App keeps timing out when viewing live feed or recordings
- App won't add camera, says Device SN doesn't exist
- Cameras seldom connect
- Continually time-out
- NVR fails to log cameras in quick view
- Recording scheduling portion is unintuitive
- General interface is outdated
- Audio is unintelligible
- Intercom mode crashes camera firmware
- Message in Chinese
- Cannot find IP address of camera
- QR code scan failure
- App doesn't allow remote access
- Event recording doesn't work
- Login timeout when not on local Wi-Fi
- Home screen shows incorrect camera image
- Maximum connections exceeded error
- Dual 4K resolution cropped on iPhone 16
- App doesn't work on M1 Mac
- App doesn't work with iPhone
- App doesn't recognize all Amcrest cameras
- App doesn't accept P2P Amcrest camera with serial starting with Z
- No P2P Gateway import feature
- Motion detector playback does not work
- Smart motion detection (human/vehicle) not working
- Events don't show up on iPhone event list unless push notification is clicked
- Unable to add NVR via P2P on iOS version
- App doesn't load cameras after closing and reopening
- App constantly crashes
- App doesn't fill iPad screen
- Turning device sideways resizes image weirdly
- Notifications not working
- App crashes with 4K cameras without GPU option
- App doesn't connect to streams
- App is unstable and has numerous bugs/errors
- App is worse than the first version
- App requires too many taps for simple tasks
- App doesn't support self-search for Amcrest cameras
- App fails to connect to camera
- App renders camera system unusable
- No live view or playback after update
- App is primitive
- App is a mess
- Old app is better
Requested features
12 requests- Add screen lock feature
- Add PTZ set point feature
- Add cloud storage access
- Add ability to show events and jump to them
- Add GPU option for iOS app
Show 7 moreShow fewer
- Add P2P Gateway import feature
- Allow user choice for password change
- Improve Mac OSX support
- Fix dual 4K resolution cropping on iPhone 16
- Improve iPad app scaling
- Add timeline under live view for easier playback
- Fix messages appearing in Chinese
Helix Pro
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Amcrest View Pro 2
No in-app purchases
Helix Pro
No in-app purchases
