Samir CX Service vs Ma'an
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Samir CX Service
Streamline customer service by easily submitting and tracking service requests. Monitor the entire process from initiation to successful closure.
- Open service requests
- Track service requests
- Monitor service closure
- Customer support
- Request management
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This application to serve our customers by helping them to open a Service Request and track the Service Request until service closure.
Ma'an
This platform offers employees access to HR self-services like personal information, leave requests, and salary details. It aims to foster collaboration and institutional teamwork through a unified digital experience.
- Personal information access
- Leave management
- Salary certificate generation
- Pay slip details
- Unified digital experience
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Ma’an is a unified digital platform designed to empower employees by providing access to their self-services through a seamless and integrated experience that reflects the spirit of collaboration and institutional teamwork. The Ma’an platform includes personal information, leave services, salary certificate, pay slip details, with additional services to be launched in the future.
Screenshots
Verdict
The clearest difference is rating: Samir CX Service at 5.0 against Ma'an's 2.3. Samir CX Service also leads on device support (3 vs 1) and iOS requirement (13.0 vs 16.4). Ma'an's advantage is ratings volume (22 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Samir CX Service holds the better App Store score, 5.0 against 2.3. That said, the two scores are not equally well evidenced: Ma'an has 22 ratings behind it against 1, so its average is the more settled of the two.
Samir CX Service ships an update every 3 weeks, Ma'an fortnightly. The most recent releases landed on October 9, 2026 and October 31, 2026 respectively.
| Parameter | Samir CX Service | Ma'an |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 2.3 (22 ratings) |
| Positive reviews | — | 20.0% of reviews |
| Number of ratings | 1 | 22 — better |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 27 MB | 63 MB |
| Age rating | 4+ | 17+ |
| Developer | SAMIR TRADING AND MARKETING COMPANY | Maan Human Resources |
Customer experience
Samir CX Service
Ma'an
In-app purchases
Samir CX Service
No in-app purchases
Ma'an
No in-app purchases
