PBX Viva vs Digital Tide

With Virtual PBX, your company will be able to effectively organize telephony: set up receiving calls to a single multi-channel number, voice greeting and call distribution, analyze call statistics and record conversations. Thanks to the mobile application, the main functions of the Virtual PBX are available on your smartphone, and you can use them at any time, even outside the office. Mobile app functionality: access to call history and records (searchable by customer number or employee name); listening to recordings of conversations; convenient summary of calls (accepted, made and missed at the moment); viewing statistics for any period; setting up rules for receiving calls and forwarding calls; creating and editing departments; adding new VATS users. Install the PBX Viva-MTS mobile application, enter the login and password for your personal VATS account and control the company's calls in real time.

With Digital Tide, each call from clients won’t go unanswered. The service allows you to control company calls, configure their routes, set up forwarding, integrate your CRM system with telephony, and more. Our mobile app is a convenient alternative to the Digital Tide web interface. You can access the service features anytime and anywhere. In the app, you can: Get an overview of the calls your employees received, made, or missed today. Find any conversation in the call history and listen to its recording. Analyze statistics for a custom period to identify patterns, such as trends in the decrease of missed calls. Create and edit employees and departments. To log in to the app, enter the username and password of a Digital Tide user.