storm MTA vs NuvoDesk Passport

Mobile Task Assistant (MTA) complements the DTA® and ensures agents can connect to storm on the move. Agents can make and receive storm calls from their iOS device. The storm MTA mobile app enables contact centre agents to work fully-flexibly for the first time, using the storm Web iPath® softphone to make and receive calls from their iPhone. Working over WiFi or mobile data, rather than mobile voice networks, this means agents can be connected and available anytime and anyplace, free of call forwarding charges, even when away from their workstations. Answering the challenge of new hybrid working practices, storm MTA gives agents the option of using both their PC and mobile device interchangeably to maximize availability, productivity and employee satisfaction.

NuvoDesk Passport is an app meant to empower our members to have access to the tools we provide as a coworking space in the palm of their hands. NuvoDesk Passport can be used by our members at any of our spaces to join and connect with the community via the messaging boards, search through the members directory to locate and connect with specific skills, request and manage their room bookings as well as edit their personal details, download their payment history and invoices.