CBUS 311 vs Akron 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CBUS 311
Report non-emergency city service issues and request services like bulk trash collection. This app ensures your requests reach the correct city department efficiently.
- Report non-emergency city service issues
- Request bulk trash collection
- Direct requests to correct city departments
- Streamline service requests
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CBUS 311 is your one stop source for all non-emergency requests for City services. From reporting a pothole to request bulk trash collection, 311 is here to help you. By contacting 311 you ensure your request will reach the correct City Department as quickly as possible.
Akron 311
Connect with non-emergency City services to request repairs, trash pickups, and more. This app routes your requests to the correct City Department for prompt action. It also provides quick links to city events and information.
- Request non-emergency city services
- Track service requests
- Find city event information
- Direct connection to City Departments
- Quick links to City Council and Lock 3
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MyAkron311 is your connection to non-emergency City services. Request services like having potholes repaired, bulk trash pickups and many more. MyAkron311 helps your request reach the right City Department as quickly as possible. When you engage your city through MyAkron311 you will find quick links to see what’s going on at Lock 3, City Council and more! Akron 311 is here to help and MyAkron311 is your digital connection to your Akron City Services.
Screenshots
Verdict
The clearest difference is rating: Akron 311 at 5.0 against CBUS 311's 1.8. CBUS 311's advantage is ads (none vs shown) and ratings volume (51 vs 3). On price, update cadence, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Akron 311 holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: CBUS 311 has 51 ratings behind it against 3, so its average is the more settled of the two.
CBUS 311 ships an update every 4 months, Akron 311 every 7 months. Both last shipped on November 3, 2026.
| Parameter | CBUS 311 | Akron 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (51 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 13.9% of reviews | — |
| Number of ratings | 51 — better | 3 |
| Update frequency | Every 4 months — better | Every 7 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Ad-supported | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 | 12.0 |
| Further details — not scored | ||
| Size | 30 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Columbus, Ohio | City of Akron, Ohio |
Customer experience
CBUS 311
Akron 311
Bugs and requests
CBUS 311
Reported bugs
20 issues- Interface won't allow button access
- App never loads past initial screen
- Cannot set up account
- Cannot reset password
- Login credentials don't work
Show 15 moreShow fewer
- App freezes
- Address search fails
- Pop-up errors persist
- App becomes unresponsive when checking request status
- Filter and map icons do not function
- Pull-to-refresh causes issues
- App redirects to browser
- App does not maintain login session
- Old login credentials not accepted
- Cannot create new account
- Request button difficult to find
- No updates for over a year
- Service request history is out of order
- Incorrect service requests displayed
- Cannot add comments to service requests on website
Requested features
12 requests- Update app regularly
- Improve UI/UX
- Add native iOS app functionality
- Keep users logged in
- Improve notification system
Show 7 moreShow fewer
- Simplify bulk trash pickup requests
- Add dark mode
- Provide direct contact information
- Allow users to see heat map of requests
- Improve service request history organization
- Add option to pay city water bills and other utilities
- Remove credit card fees for online payments
Akron 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CBUS 311
No in-app purchases
Akron 311
No in-app purchases
