CBUS 311 vs FixLog
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CBUS 311
Report non-emergency city service issues and request services like bulk trash collection. This app ensures your requests reach the correct city department efficiently.
- Report non-emergency city service issues
- Request bulk trash collection
- Direct requests to correct city departments
- Streamline service requests
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CBUS 311 is your one stop source for all non-emergency requests for City services. From reporting a pothole to request bulk trash collection, 311 is here to help you. By contacting 311 you ensure your request will reach the correct City Department as quickly as possible.
FixLog
Track assets, service history, and maintenance schedules for your business. Record details, attach documents, and set reminders for equipment, tools, and more. Generate reports and use QR codes for quick access to asset information.
- Asset tracking
- Service history logging
- Maintenance reminders
- Document attachment
- QR code support
- Reporting
- Calendar view
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FixLog is a maintenance tracking app for small businesses that need a simple way to stay on top of assets, service history, reminders, warranties, costs, documents, and QR labels. Use FixLog to track equipment, tools, machines, systems, rooms, work areas, vehicles, appliances, and other assets your business depends on. Each asset can include details like place, location, status, vendor, model number, serial number, purchase date, cost, warranty information, custom fields, photos, documents, reminders, and maintenance history. FixLog helps you see what needs attention today, what is coming up next, and what has already been completed. Add recurring maintenance reminders for inspections, cleaning, filter changes, repairs, replacements, safety checks, or any other task you need to remember. When work is completed, FixLog can help keep that history attached to the right asset so future service, audits, handoffs, and troubleshooting are easier. The calendar view gives you a clear monthly look at upcoming maintenance, overdue tasks, and warranty dates. Reports help you review completed maintenance, cost trends, warranty coverage, and records that may be useful for planning, service calls, or business handoffs. FixLog also supports QR codes so you can print labels for equipment, rooms, shelves, or work areas. Scan a code to open the matching asset record and quickly view details, service notes, reminders, documents, and history. FixLog works across iPhone, iPad, and Mac. Your records can sync privately through your own iCloud account, so your maintenance information stays available across your Apple devices. No FixLog account is required. FixLog is built for practical maintenance tracking without complicated work order software. It is useful for workshops, warehouses, offices, facilities, shops, kitchens, rental operations, small manufacturing spaces, service businesses, and anyone who needs a clearer record of what they own, what needs work, and what has already been done. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://www.fixlogapp.com/privacy
Screenshots
Verdict
The clearest difference is rating: FixLog at 5.0 against CBUS 311's 1.8. FixLog also leads on update cadence (every 8 days vs every 4 months). CBUS 311's advantage is in-app purchases (none vs 2) and ratings volume (51 vs 1). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. FixLog sells 2 in-app purchases, starting at $0.99 per month. CBUS 311 asks for nothing beyond the download.
FixLog holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: CBUS 311 has 51 ratings behind it against 1, so its average is the more settled of the two.
CBUS 311 ships an update every 4 months, FixLog every 8 days. The most recent releases landed on November 3, 2026 and November 5, 2026 respectively.
| Parameter | CBUS 311 | FixLog |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (51 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 13.9% of reviews | — |
| Number of ratings | 51 — better | 1 |
| Update frequency | Every 4 months | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, Mac — better |
| Requires iOS | 12.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 30 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Columbus, Ohio | Quiet Tools LLC |
Customer experience
CBUS 311
FixLog
Bugs and requests
CBUS 311
Reported bugs
20 issues- Interface won't allow button access
- App never loads past initial screen
- Cannot set up account
- Cannot reset password
- Login credentials don't work
Show 15 moreShow fewer
- App freezes
- Address search fails
- Pop-up errors persist
- App becomes unresponsive when checking request status
- Filter and map icons do not function
- Pull-to-refresh causes issues
- App redirects to browser
- App does not maintain login session
- Old login credentials not accepted
- Cannot create new account
- Request button difficult to find
- No updates for over a year
- Service request history is out of order
- Incorrect service requests displayed
- Cannot add comments to service requests on website
Requested features
12 requests- Update app regularly
- Improve UI/UX
- Add native iOS app functionality
- Keep users logged in
- Improve notification system
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- Simplify bulk trash pickup requests
- Add dark mode
- Provide direct contact information
- Allow users to see heat map of requests
- Improve service request history organization
- Add option to pay city water bills and other utilities
- Remove credit card fees for online payments
FixLog
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CBUS 311
No in-app purchases
FixLog
- FixLog Pro Monthly$0.991 Month
- FixLog Pro Lifetime$7.99









