ROLZO Partner vs B

Please note: this app is for ROLZO partners and chauffeurs. If you would like to make a booking, please install the ROLZO Business app. Thank you. Be it an airport transfer, a chauffeur by the hour, or a unique car rental — ROLZO provides flexible access to an unmatched vehicle range and booking options in more than 100 countries, 500 cities, and 1,000 airports. Our cars are operated by our hand-picked and highly vetted network of fleet partners that offer the latest car models and uphold the highest standards for quality and service in the industry. Each ROLZO partner is vetted through a rigorous quality assessment for both the vehicles used (most recent, fully equipped, and undamaged) and the chauffeurs (local knowledge, driving etiquette and vehicle standards). To become a ROLZO partner, you will first need to complete the online application form on our website https://partners.rolzo.com/. ROLZO partners benefit from enhanced terms, quality clientele and comprehensive support. Questions? Email us at partners@rolzo.com

B-Driven is the official app for Balsamo drivers: it organizes your working day, guides you through every service and keeps you connected with the operations team at all times. SERVICE SCHEDULE After signing in you'll find the services assigned to you for today and the following days, with code, status, service type (transfer, disposal), start and end times, pickup, destination and vehicle type. The service in progress is highlighted at the top of the list. FULL SERVICE DETAILS For each service you can view the complete itinerary with every stop and its notes, the model and plate of the assigned vehicle, guest information and flight details when provided. STEP-BY-STEP SERVICE FLOW The app guides you through each phase: waiting for the guest, guest on board, individual stops, end of ride. For every stop you see pickup point, destination and time. Steps that require confirmation are clearly marked. DIRECT ASSISTANCE From the service screen you can call, message on WhatsApp, start navigation to the next stop or send an SOS request to the operations team. NOTIFICATIONS Get real-time updates on your services and messages from the operations team. FEEDBACK AND EXTRA COSTS At the end of each service you can add notes, leave feedback on the ride and report any unplanned extra costs. B-Driven is reserved for Balsamo drivers and partners: sign-in requires credentials provided by Balsamo.