Resident Connect Concierge vs emartprosys

Welcome to the Resident Connect Concierge Service Desk - Let Us Turn Your Residential/Multifamily Community Into A 5 Star Resort! Our Multifamily/Residential Concierge Service programs are utilized by our premier clients who include; 1. Apartment Community Management Companies 2. Apartment Community Development Companies / Owners 3. Home Owners Associations - HOA’s Boards or HOA Management Companies 4. Condominium Management Companies 5. Condominium Home Owners Associations (HOA) Boards 6. AirBnb Management Companies (companies that manage large portfolios of homes or condos for the AirBnb business). Our Resident Connect Concierge Service Desk program will assist you by; - Providing your residents with a premium resident amenity, which also functions as a unique marketing tool for prospective/future residents and/or homeowners, helping distinguish your community(s) from the competition in the marketplace. - Removing the “burden" of non-management/non-leasing related issues off the shoulders of your Management Team, and place them into the very capable hands of our Concierge Service Professionals. - Providing a “first class” resort like amenity which will greatly assist with resident retention and consequently property values.

Residents and prospects can view relevant information 24/7. This accessibility improves customer service and promotes resident satisfaction, while reducing the burden on staff to support inquiries and fulfill requests. Believes effective communication is the key measurement to successful Property Management and that is why we have created emartprosys portal to help Property Managers run in a more effective manner as more work is accomplished, proactively serving your Association Board members, homeowners and tenants. emartprosys provides the platform to allow management staff to communicate efficiently with residents, hence resolving issues in an effective manner. emartprosys is a user-based system and requires login, thus only residents of the particular community are given access to the system. With emartprosys, management staff are able to perform efficiently and in turn, reduce the operating costs for the management office.