Comparison

FieldWeb vs Service_CRM

Price, ratings, monetisation and update history for both apps, side by side โ€” with what reviewers say about each.

Head to head
About

FieldWeb

Features
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FieldWeb is a Field Technician Management Application used to manage the business operations of the field service industry. It was launched in December 2019 and is becoming one of India's fastest-growing Saas companies.FieldWeb is a field service management (FSM) application for small businesses that helps business owners to track and manage their field business operations efficiently and securely. FieldWeb aims to empower millions of small service owners of the country by maximising their income, fieldworkers productivity and customer satisfaction. Our users recovered millions in income and expenses in the last year, significantly impacting India's SMB sector. Problems that field business owners face: 1. Business instability: Challenges of field business come in manifolds. If you face problems in workforce management, it means various units in your field service business are at risk. 2. Lack of productivity: Underlying efficiency issues affect the field workforce performance. The field worker's productivity can also affect the business operation and upliftment. 3. Revenue loss: All the effort you put into making your field business operations successful can go down the drain if you don't reduce your overhead costs. It will lead to your expense leakage. FieldWeb is the solution to all, and customers believe that FieldWeb has helped them to: 1. Increase 25% of revenue growth per year 2. 27% decrease in customer churn rate 3. 32% increase in productivity of fieldworkers 4. 21 hours saved per week per user Why Choose Us? FieldWeb is here to provide a platform for field service businesses to digitise their manual business operations. FieldWeb as a brand lives with a goal intending to increase the productivity and efficiency of the field service businesses by bringing transparency in their daily field operations. In other words, we aim to transform the manual handling of field business operations into a structured digitised format. Our Offerings: 1. Simple and Intuitive UI 2. Built for field service industry 3. Highly Rated App 4. 24*7 Customer Support 5. Economical Pricing 6. Multi-device supported 7. Data security Features of FieldWeb that helps a field business owner to manage their business effectively. 1. Field Worker Scheduling Smooth scheduling of appointments and jobs for your entire field team. No more wasting time sending attendance details, approvals, and follow-ups on WhatsApp or calls. 2. CRM A record of every client's details like name, address, contact number, etc. A history of all jobs done for every customer so that you can easily leverage them for future reference 3. Inventory Management You will no longer face out-of-stock situations of inventory. Keep track of sales of the product and inventory levels. Help you to maintain a balance between too much and too little inventory.

About

Service_CRM

Features
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Matrix labs Service app for our internal matrix labs service team to track the issue

Screenshots

FieldWeb4 screens
Service_CRM4 screens

Verdict

The call

The clearest difference is update cadence: FieldWeb at every 2 weeks against Service_CRM's every 2 months. Service_CRM's advantage is iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS

CostPrice ยท In-app purchases ยท Ads ยท Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

FieldWeb ships an update every 2 weeks, Service_CRM every 2 months. The most recent releases landed on September 23, 2026 and September 18, 2026 respectively.

Scorecard2 real differences ยท 4 level
FieldWeb versus Service_CRM: the parameters behind the verdict, then further details
ParameterFieldWebService_CRM
PriceFreeFree
Update frequencyEvery 2 weeks โ€” betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPodiPhone, iPad, iPod โ€” better
Requires iOS15.613.0 โ€” better
Further details โ€” not scored
Size58 MB76 MB
Age rating4+4+
DeveloperCOREFIELD TECHNOLOGIES PRIVATE LIMITEDMATRIX LABS DIAGNOCARE PRIVATE LIMITED

In-app purchases

None

FieldWeb

No in-app purchases

None

Service_CRM

No in-app purchases

Questions

Is FieldWeb free?
FieldWeb is free to download, with no in-app purchases.
Is Service_CRM free?
Service_CRM is free to download, with no in-app purchases.
Do FieldWeb or Service_CRM have ads?
Neither FieldWeb nor Service_CRM shows ads.
Which is updated more often, FieldWeb or Service_CRM?
FieldWeb ships an update every 2 weeks, and Service_CRM every 2 months. Most recently, FieldWeb was updated on September 23, 2026 and Service_CRM on September 18, 2026.

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