FE Connect vs VIQUA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FE Connect
Enhance service for connected Franklin Electric products with this app. It offers remote monitoring, troubleshooting, and secure temporary access for expert support, streamlining installations and repairs. Get real-time logs, firmware updates, and commissioning reports from your mobile device.
- Remote product monitoring and troubleshooting
- Secure temporary access for expert support
- Real-time logs and commissioning reports
- Over-the-air firmware updates
- Template creation for configuration saving
- Intuitive setup and navigation
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FE Connect enables onsite connectivity along with virtual collaboration and support, enhancing the way you service Franklin Electric products from your handheld device. Using intuitive setup features – as well as real-time logs and monitoring – FE Connect allows you to support any Franklin Electric product equipped with wireless connectivity. You can monitor and troubleshoot products, minimizing hands-on interaction with the drive or protection device. And now, FE Connect offers even more interactive support via the app’s One-to-One™ tool. This new feature allows you to easily and securely give support team members temporary access privileges via one of two modes: Handoff for real-time programming access or View Only for read-only capabilities. It’s one more way Franklin Electric is supporting professionals so you can get on to the next job faster. Discover intuitive setup and navigation for your Franklin Electric products: - Pairs quickly with compatible drives and protections - Startup is simple with in-app guidance - Access over-the-air firmware updates for effortless upgrades Quickly service more jobs: - Create and manage templates to easily save and load configurations from one installation to the next - Save connected devices and manage locations to quickly reconnect Access local monitoring & unlock full-view logs and reporting: - Get real-time product status - Conveniently collect auto-generated commissioning reports and time-stamped logs Get expert support how you need it: - With FE Connect’s One-to-One service feature, installers can give temporary access to Franklin Electric’s support team or their own internal experts for real-time, live support. - Additional in-app support tools troubleshoot potential issues and recommend corrective actions – no internet connection required - Email serves as a pre-call reporting, streamlining troubleshooting when contacting Franklin Electric Support Refer to your Franklin Electric Product Owner’s Manual for details and safety information regarding access. Connect with us! Like us on Facebook: https://www.facebook.com/franklinwater/ Follow us on LinkedIn: https://www.linkedin.com/company/franklin-electric/ Follow us on Instagram: https://www.instagram.com/franklin.water/ Privacy Policies & Terms of Use: https://franklin-electric.com/policies/ -- Franklin Electric is a global leader in the engineering, manufacturing and distribution of products and systems focused on the movement and management of water. We offer pumps, motors, drives, and controls for use in a wide variety of agricultural, commercial, industrial, mining, municipal, and residential applications.
VIQUA
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The VIQUA app provides end users and water treatment dealers a means to upgrade the software on VIQUA UV water treatment systems. Use this feature to keep up with the latest bug fixes, security vulnerabilities, and performance enhancements to ensure continuous operation of your UV system. If you're a service provider, you can easily use the app to save your contact and upload it to the controller, making it easy for your to get int touch with you. The app's built in QR code makes it easy to connect to the UV system to accomplish all of the above. Well Risk Assessment tool Now it’s possible to do an on-site assessment of groundwater risk and immediately send the result to the well-owner to help them understand those risks. Results include a brief explanation of each risk factor and potential steps for addressing those issues. The user interface has been refreshed to make the survey easier to read and complete to receive your score.
Screenshots
Verdict
The clearest difference is update cadence: FE Connect at every 2 months against VIQUA's every 5 months. VIQUA's advantage is iOS requirement (12.0 vs 16.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FE Connect ships an update every 2 months, VIQUA every 5 months. The most recent releases landed on October 7, 2026 and October 11, 2026 respectively.
| Parameter | FE Connect | VIQUA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (7 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 7 — better | — |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 73 MB | 48 MB |
| Age rating | 4+ | 17+ |
| Developer | Franklin Electric Co., Inc. | Trojan Technologies Group ULC |
In-app purchases
FE Connect
No in-app purchases
VIQUA
No in-app purchases







