FE Connect vs EZI Connect 2

FE Connect enables onsite connectivity along with virtual collaboration and support, enhancing the way you service Franklin Electric products from your handheld device. Using intuitive setup features – as well as real-time logs and monitoring – FE Connect allows you to support any Franklin Electric product equipped with wireless connectivity. You can monitor and troubleshoot products, minimizing hands-on interaction with the drive or protection device. And now, FE Connect offers even more interactive support via the app’s One-to-One™ tool. This new feature allows you to easily and securely give support team members temporary access privileges via one of two modes: Handoff for real-time programming access or View Only for read-only capabilities. It’s one more way Franklin Electric is supporting professionals so you can get on to the next job faster. Discover intuitive setup and navigation for your Franklin Electric products: - Pairs quickly with compatible drives and protections - Startup is simple with in-app guidance - Access over-the-air firmware updates for effortless upgrades Quickly service more jobs: - Create and manage templates to easily save and load configurations from one installation to the next - Save connected devices and manage locations to quickly reconnect Access local monitoring & unlock full-view logs and reporting: - Get real-time product status - Conveniently collect auto-generated commissioning reports and time-stamped logs Get expert support how you need it: - With FE Connect’s One-to-One service feature, installers can give temporary access to Franklin Electric’s support team or their own internal experts for real-time, live support. - Additional in-app support tools troubleshoot potential issues and recommend corrective actions – no internet connection required - Email serves as a pre-call reporting, streamlining troubleshooting when contacting Franklin Electric Support Refer to your Franklin Electric Product Owner’s Manual for details and safety information regarding access. Connect with us! Like us on Facebook: https://www.facebook.com/franklinwater/ Follow us on LinkedIn: https://www.linkedin.com/company/franklin-electric/ Follow us on Instagram: https://www.instagram.com/franklin.water/ Privacy Policies & Terms of Use: https://franklin-electric.com/policies/ -- Franklin Electric is a global leader in the engineering, manufacturing and distribution of products and systems focused on the movement and management of water. We offer pumps, motors, drives, and controls for use in a wide variety of agricultural, commercial, industrial, mining, municipal, and residential applications.

EZI Connect 2 is the service tool for EZ Series In-Site lift-station panels. It connects to a panel over Bluetooth through the EZI dongle, shows what the panel is doing right now, lets you change its settings, and downloads its event log so you can hand the customer a report before you leave the site. The connected features need an EZI Bluetooth dongle installed on an EZ Series In-Site panel. Without one, the app still opens, reads and shares .EZI log files, so anyone in the office can review a log a technician sends them. CONNECT Scan for nearby panels, pick one by serial number, and enter the panel's six-digit PIN. The app remembers the PIN for each dongle so the next visit is one tap. Signal strength and link diagnostics are a tap away when a connection is giving you trouble. STATUS See the tank level against the panel's own setpoints, each pump's Hand-Off-Auto state, run time and cycle counts, and any active alarm, all updating live. Switch a pump between Hand, Off and Auto from the phone. Reset run-time, cycle, alarm and override counters. Set the panel clock from the phone when it has drifted. PUMP AND LEVEL SETTINGS Change pump configuration (simplex or duplex), pumping direction, dosing mode and pump sequence. Set the level units, sensor range, gauge range and every setpoint: stop, start, lead, lag, alarm and the redundant and timer settings. The app shows exactly what it is about to write and what the panel did with it, and warns you before any setting that stops the pumps. Save a panel's settings as a profile and load it onto the next panel of the same type. LOGS AND REPORTS Download the panel's event log to the phone. Open a log to see a summary, the full event list, cycle, alarm and run-time charts by day, week or month, and the service-call history. Share a log as a PDF report, a CSV data file or an Excel workbook, or send the .EZI file itself to a colleague. Import a .EZI file someone sent you and review it the same way. BUILT FOR THE FIELD Light and dark appearance. Reconnects on its own when the link drops. Every write is confirmed by the panel before the app reports it done, and the app tells you plainly when the panel refused or did not answer. EZI Connect 2 replaces the earlier EZ In-Site Connect app. Saved panel names, PINs and settings do not carry over; enter each panel's PIN once and the app keeps it. EZI Connect 2 collects no data. Everything it reads from a panel stays on the phone until you choose to share it.