Squint vs SightCall Expert

The powerful AI and AR-powered technology solution that streamlines data entry, enables custom procedures, and makes every operator an expert. Use Squint to: • Automatically Convert SOPs into Procedures Free your SOPs from the old 3-ring binder and get them into the hands of your operators, with digital Squint Procedures. Squint Procedures attach instructions to real-world objects, guide operators through each step of your SOP, and send you data about completion so you can be in the know about what's happening on your floor. Even better, Squint's AI-powered video-to-procedure generation will write your procedures for you! • Empower your Operators with information at their fingertips Don't let your documentation sit in an office or Sharepoint. Upload your documents, diagrams, and reference manuals into Squint, and put the information in the hands of the people who need it, where they need it. Squint's AI-powered Copilot feature will do the research for you, accurately answer your questions, and link you directly to the correct place in your documents so your operators can proceed with confidence. • Create and Share Digital Operator Notes Interested in capturing and sharing the tribal knowledge of your operators? Squint Notes are for you. Anyone can create a note, drop it in 3D on a machine or object, and share it with your floor - making shift transitions, maintenance logs, and safety alerts easier than ever! • App Store to Shop Floor in 3 Minutes Setting up Squint is as hassle-free as it gets! No QR codes, laptops, or headsets required. Squint - make every operator an expert.

SightCall Expert gives field technicians instant access to the knowledge they need to solve problems faster, work more independently, and continuously contribute expertise back to their organization. Built for field service teams, SightCall Expert connects technicians to the same trusted Xpert Knowledge platform used across their organization, bringing AI-powered knowledge directly into the flow of work. Learn from trusted expertise Technicians can access a knowledge base built from the collective experience of the organization's technicians and curated by subject matter experts. They can browse step-by-step tutorials enriched with images, diagrams, videos, and detailed instructions. Every tutorial combines real-world field knowledge captured during service activities with expert review and validation, helping ensure guidance is accurate, trusted, and relevant. Whether preparing for a job, diagnosing an issue onsite, or learning a new procedure, technicians can access proven knowledge without waiting for remote support. Capture and share expertise Knowledge grows through real work. Technicians can record procedures, troubleshooting sessions, training demonstrations, and best practices directly from the app. Existing videos can also be uploaded from a device's photo gallery or file storage and contributed to the organization's knowledge base. Every contribution helps preserve hard-earned knowledge, making it available to future technicians and strengthening the organization's collective expertise over time. Find answers in the flow of work Technicians can access the organization's knowledge base and find guidance wherever work takes them. Using text, voice, or visual inputs, they can search for troubleshooting guides, repair procedures, and best practices drawn from approved organizational knowledge and field expertise. Whether preparing for a job, diagnosing an issue onsite, or learning a new procedure, technicians can receive contextual, situation-aware answers and step-by-step guidance when they need it most. Built for the realities of field work Connectivity isn't always available in the field. SightCall Expert is designed to support offline work by keeping previously accessed tutorials and conversations available when internet access is limited. Tutorials, conversations, and knowledge contributions remain accessible, while new recordings and uploads can be synchronized automatically when connectivity returns. Key Features • Browse and search the organization's knowledge base • Access step-by-step tutorials with images, diagrams, and videos • Learn from expert-curated field knowledge • Record and upload procedures and training sessions • Import videos from device storage and photo galleries • Track knowledge contributions • AI-powered conversational knowledge assistant • Ask questions using text, voice, or visual context • Visual AI guidance using camera context • Offline access to previously viewed content • Secure enterprise knowledge management Who is it for? SightCall Expert is designed for: • Field Service Technicians • Service Engineers • Maintenance Teams • Technical Support Professionals • Installation Teams • Equipment Service Organizations • Industrial Service Operations • Manufacturing Service Teams • Medical Device Service Teams • Utilities and Infrastructure Service Teams