Comparison

ComAp HelpCentre vs Deye Cloud

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ComAp HelpCentre

Features
Read full description

HelpCentre provides an easy and fast way to troubleshoot ComAp controllers. The application helps you to manage not only IL, IM and IG series controllers, but also controllers with integrated display. Explore the functionality of ComAp products, such as controller installation and wiring, with an interactive wizard. The integrated chatbot allows you to search the extensive knowledge base of our products in a pleasant interactive form. HelpCentre supports IL, IM, IG series controllers. Manual management brings a new way to download manuals from the ComAp cloud. You can browse downloaded manuals in offline mode. Registration will unlock QR code support for the IG-500 series and IV 5.2 series controllers, making it easier to read and share generator status with ComAp support.

About

Deye Cloud

This app facilitates the establishment, monitoring, and maintenance of new energy power stations. It offers transparent management through a big data platform, supporting various power station and equipment types for efficient operation and troubleshooting.

Highlights
  • Power station establishment
  • Real-time data monitoring
  • Operation and maintenance services
  • After-sales support
  • Transparent power station management
  • Accurate alarm positioning
  • Intelligent data analysis
Features
Read full description

"Supporting the establishment, data acquisition, data monitoring, one-stop operation maintenance and after-sales service of all new energy power stations. Through the Deye Cloud big data platform, all types of power stations with transparent management which improves the value of power stations comprehensively. 【Rich Types of Power Stations】 Power stations can be built everywhere. Deye Cloud big data will help you to build your own photovoltaic power station in the shortest time. 【Rich Equipment Types】 breaking the traditional limitation, it can comprehensively monitor the operation of the system composed of photovoltaic, battery, fan, power grid, micro inverter, diesel generator, load, ups and smartload 【Rich Functions and Applications】 accurate alarm positioning and efficient troubleshooting;Intelligent data analysis reduces troubleshooting time;The energy flow map can grasp the direction of energy quickly; Multiple working modes to realize diversified power station management. 【Cooperate with the Merchant Version】 With power station authorization function, you can authorize the power station you created to the merchant and working together to ensure the safety and stability of the power station. Meanwhile, you can also recieve the power station from merchant which saves the operation of power station build and equipment configuration. "

Screenshots

ComAp HelpCentre4 screens
Deye Cloud4 screens

Verdict

The call

The clearest difference is iOS requirement: ComAp HelpCentre at 11.0 against Deye Cloud's 15.1. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
ComAp HelpCentre versus Deye Cloud: the parameters behind the verdict, then further details
ParameterComAp HelpCentreDeye Cloud
PriceFreeFree
Rating—4.8 (272 ratings) — better
Positive reviews—69.7% of reviews
Number of ratings—272 — better
Update frequency—Every 2 weeks
AdsNoNo
In-app purchasesNoNo
Monetization—Free
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS11.0 — better15.1
Further details — not scored
Size102 MB214 MB
Age rating4+4+
DeveloperComAp a.s.萃绩科技(上海)有限公司

Bugs and requests

ComAp HelpCentre

Not enough reviews yet to summarise bugs or requests.

Deye Cloud

Reported bugs

21 issues
  • Data from inverter isn’t live
  • Push notifications not working
  • No push notifications alerts
  • Copilot ended up costing us £150 extra every month
  • App isn’t working on IOS
Show 16 more
  • Data is not realtime
  • App does not display true total capacity
  • Disconnected from the grid it sends me push notifications every minute
  • Internal feedback form doesn’t work
  • Localization to Ukrainian language is poor
  • Data polling time is really high at 5-6 mins
  • Inexplicably long periods of no data logging/indication if being offline
  • Always offline from 0600hrs to 1900 hrs
  • Can’t log in for the past 2 weeks!
  • Account does not exist, email does not exist!
  • App is logging me out and i cant sign in for few days already!
  • If i try to recover password, says email does no exist!
  • Region switching is gone
  • Unable to log-in, login info has changed
  • APP not receiving data after last update
  • Network unavailable

Requested features

8 requests
  • Add total yield
  • Suggest a third option: Force Sell Mode
  • Still see load usage when selling first
  • Build more servers around the world
  • Dedicated app server centre in Australia
Show 3 more
  • Add Ukrainian language
  • Include data from an EV charger
  • Settings to control where power goes first

In-app purchases

None

ComAp HelpCentre

No in-app purchases

None

Deye Cloud

No in-app purchases

Questions

Is ComAp HelpCentre free?
ComAp HelpCentre is free to download, with no in-app purchases.
Is Deye Cloud free?
Deye Cloud is free to download, with no in-app purchases.
Do ComAp HelpCentre or Deye Cloud have ads?
Neither ComAp HelpCentre nor Deye Cloud shows ads.

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