SupportBox vs Shoptet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SupportBox
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SupportBox je skvělý helpdeskový nástroj, do kterého snadno napojíte veškerou svou komunikaci se zákazníky napříč e-mailem, telefonem, live chatem. Vše budete mít přehledně na jednom místě. SupportBox je z české dílny a zakládá si na skvělé zákaznické péči.
Shoptet
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Get instant insights into what’s happening in your Shoptet e-shop – whether you’re in the warehouse, on the road, or on holiday. Real-time notifications help you react quickly and always stay in the loop. WHAT THE APP CAN DO Push Notifications ◦ Never miss a new order or an alert that a product is out of stock. Notifications arrive instantly, straight to your mobile. Order Management ◦ View all received orders, pick them, update their status or display detailed information about individual purchases. Manage your orders quickly and conveniently, even when you're away from your computer. Caller ID ◦ When a customer calls you, the app identifies them. You immediately know who you're talking to. Clear Statistics ◦ Get a quick overview of your store’s performance: track daily revenue, margins, order volume, statuses, and sales trends over time. Everything is displayed in easy-to-read charts and numbers. Maximum Mobility and Freedom ◦ The app is designed for fast and intuitive use on mobile devices. That means your key business data is literally at your fingertips – anytime, anywhere. Security and Reliability ◦ Your data is protected and securely transmitted. You can rely on everything running smoothly and safely. ABOUT SHOPTET Shoptet is a leading Czech e-commerce platform with a fully localized admin interface and customer support in Czech. Users benefit from the most competitive pricing on the market and a wide range of built-in features – without the need to purchase extra add-ons. With its focus on simplicity, efficiency, and local support, Shoptet is the ideal choice for all online store owners, from beginners to experienced entrepreneurs.
Screenshots
Verdict
SupportBox and Shoptet are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SupportBox ships an update every 2 months, Shoptet every 3 months. The most recent releases landed on September 9, 2026 and August 19, 2026 respectively.
| Parameter | SupportBox | Shoptet |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.2 — better | 16.4 |
| Further details — not scored | ||
| Size | 1 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | SupportBox s.r.o. | Shoptet, a.s. |
In-app purchases
SupportBox
No in-app purchases
Shoptet
No in-app purchases






