Mobile Connect for Amazon vs Edge Messenger

Mobile Connect is a mobile app that allows you to handle Amazon Connect calls and other type of interactions from your mobile device. Easily expand Amazon Connect beyond your contact centre. Available for phone and tablet.

With Edge Messenger, you can send and receive texts from your Edge Communications business phone numbers. Make and receive text messages using your business phone number! Use your business phone number to text instead of your personal number Send and receive text and picture messages to/from any cell phone number in the continental US View your messages on multiple devices: Use your account on multiple devices with one sign-in Access your messages from any computer via your browser (Chrome/Firefox/Edge) Multiple users can access the same number so you or your team can reply to any message Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.